Mission

The Department of Integrated Resort and Tourism Management cooperates extensively with the Macau SAR government, local integrated resorts and tourism and integrated resort enterprises around the world, aiming to advance relevant theoretical knowledge and develop high-quality research to contribute to the sustainable development of tourism and integrated resort industries while promoting the construction of Macau as a “World Center of Tourism and Leisure”.

Research Impact

Research Areas

The research areas of the Department of Integrated Resort and Tourism Management mainly focuses on four themes:

This theme aims to conduct research related to emerging technologies (e.g., robots, artificial intelligence, big data analytics) to support the development of a more dynamic, competitive, and sustainable tourism and hospitality industry. It focuses on three key research areas:

  • Smart tourism
  • Big data application
  • Digital transformation

Researchers
Prof. Rob LAW;  Prof. Li MIAO; Prof. Anthony Ip Kin WONG;
Prof. Yuansi HOU; Prof. Christine Mei Lai LIM;
Prof. Amy Siu Ian SO; Prof. Jacey Ja Young CHOE;
Prof. Faye Feier CHEN;  Prof. Huiling HUANG; Prof. Soey Sut Ieng LEI
Prof. Stella Xing LIU; Prof. Fiona Xi YANG Prof. Shannon Xiao YI

This theme strives to identify practices and opportunities to promote the development of the gaming industry and offer a scientific foundation to support governments’ and businesses’ decision-making. It focuses on three core research areas:

  • Gaming behavior and psychology
  • Economic and social impacts of gaming
  • Operations management in gaming enterprises

Researchers

Prof. Davis Ka Chio FONG; Prof. Robin Chi Hang CHARK;
Prof. Lawrence Hoc Nang FONG; Prof. Glenn James MCCARTNEY;

This theme aims to offer insights and develop strategies for designing and managing experiences across a range of businesses, including integrated resorts, tourism, and convention industries. It focuses on five core research areas:

  • Integrated resort management
  • Convention and event management
  • Hospitality management
  • Tourism sustainability
  • Experience economy

Researchers

Prof. Li MIAO; Prof. Anthony Ip Kin WONG; Prof. Rose Xiaoming LIU;
Prof. Glenn James MCCARTNEY; Prof. Amy Siu Ian SO;
Prof. Jacey Ja Young CHOE; Prof. Soey Sut Ieng LEI;
Prof. Stella Xing LIU; Prof. Fiona Xi YANG

This theme combines insights from psychology, economics, sociology, and neuroscience to understand tourists’ and employees’ behavior and psychology and help businesses and policymakers to develop more effective strategies for promoting tourism. It focuses on three core research areas:

  • Tourists’ behavior and psychology
  • Personnel psychology
  • Behavioral economics and decision making

Researchers

Prof. Anthony Ip Kin WONG, Prof. Robin Chi Hang CHARK; Prof. Lawrence Hoc Nang FONG;
Prof. Yuansi HOU; Prof. Fiona Xi YANG;

Contact

Mr. Joseph Chon Loi CHEANG
Secretary of Department of Integrated Resort and Tourism Management
Office: E22-3026a
Tel: (853) 8822 4731
Email: josephcheang@um.edu.mo
Ms. Candy Ka Wai LAM
Liaison to Master of Science in International Integrated Resort Management Programme
Office: E22-3026a
Tel: (853) 8822 9957
Email: candykwlam@um.edu.mo