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FBA General Office Performance Pledge

FBA General Office, Faculty of Business Administration, University of Macau
Address:Room G031, Faculty of Business Administration,
University of Macau, E22,
Avenida da Universidade, Taipa, Macau, China
Tel:(853) 8822 4735 / 4736 / 4737
Fax:(853) 8822 2377
E-mail:fba.suggestion@um.edu.mo
Webpage:https://fba.um.edu.mo
Office Hours :Mondays to Thursdays: 9:00 – 13:00 and 14:00 to 17:45
Fridays: 9:00 – 13:00 and 14:00 to 17:30
Closed on Saturdays, Sundays and Public Holidays
 
FBA Postgraduate Office, Faculty of Business Administration, University of Macau
Address:Room G036, Faculty of Business Administration,
University of Macau, E22,
Avenida da Universidade, Taipa, Macau, China
Tel:(853) 8822 4607 / 4656 / 4799 / 4747 / 4183 / 4175
Fax:(853) 8822 2377
E-mail:fba.enquiry@um.edu.mo
Webpage:https://www.um.edu.mo/fba/pgrad/
Office Hours :Mondays to Thursdays: 9:00 – 13:00 and 14:00 to 17:45
Fridays: 9:00 – 13:00 and 14:00 to 17:30
Closed on Saturdays, Sundays and Public Holidays

 

 

PP ServiceService Quality IndicatorAchievements
in year 2017
Status ManagementApplication for Transfer of Program (Undergraduate Programmes)Complete within 10 working days after deadline of application100%
Application for Transfer of Faculty (Undergraduate Programmes)Complete within 10 working days after deadline of application100%
Application for Clearance Procedures (Master degree programmes)Complete within 5 working days after receiving the application100%
ExaminationApplication for Supplementary Examination (Undergraduate Programmes)Complete within 5 working days after the last examination100%

 

Scope of Services

  • To process course and program related services for students of the Faculty of Business Administration;
  • To process administrative related services for academic staff of the Faculty of Business Administration;
  • To handle inquiries regarding matters pertaining to FBA;
  • To handle applications from FBA academic staff and students;
  • To provide FBA academic staff and students with up-to-date information about the Faculty, in a timely fashion.

 

Suggestions and Complaints

We welcome any comments or complaints. Please direct your mail, fax or e-mail to:

  • Dean of Faculty of Business Administration; or
  • Faculty Secretary of Faculty of Business Administration; or
  • Faculty of Business Administration Drop-off Box at Faculty of Business Administration (E22 Building).