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FBA General Office Performance Pledge

 

PP Service Service Quality Indicator
Status Management Application for transfer of programme
(Undergraduate Programmes)
Complete within 8 working days after deadline of application
Status Management Application for transfer of Faculty
(Undergraduate Programmes)
Complete within 8 working days after deadline of application
Status Management Application for withdrawal
(Undergraduate Programmes)
Complete within 3 working days after receiving the application
Status Management Application for deferral
(Undergraduate Programmes)
Complete within 3 working days after receiving the application
Examination Application for supplementary examination
(Undergraduate Programmes)
Complete within 5 working days after the last examination
Status Management Application for Clearance Procedures
(Master degree Programmes)
Complete within 5 working days after receiving the application

 

 

Scope of Services

  • To process course and program related services for students of the Faculty of Business Administration;
  • To process administrative related services for academic staff of the Faculty of Business Administration;
  • To handle inquiries regarding matters pertaining to FBA;
  • To handle applications from FBA academic staff and students;
  • To provide FBA academic staff and students with up-to-date information about the Faculty, in a timely fashion.

 

Suggestions and Complaints

We welcome any comments or complaints. Please direct your mail, fax or e-mail to:

  • Dean of Faculty of Business Administration; or
  • Faculty Secretary of Faculty of Business Administration; or
  • Faculty of Business Administration Drop-off Box at Faculty of Business Administration (E22 Building).