Foodservice Business Research: Practical Implications and Broader Impacts

Prof. Han WEN
Associate Professor
University of North Texas

Date: 28 September 2023 (Thursday)
Time: 10:00 am -11:30 am
Venue: E22-G015
Host: Prof. Lawrence FONG, Associate Professor in Integrated Resort and Tourism Management
Online registration:


The foodservice industry is estimated to generate $997 billion in sales in 2023, with 15.5 million employees in the U.S. While dining out is a social need in the U.S. society, the population of consumers with food allergies or other types of dietary restrictions is on the rise. Specifically, food allergies are impacting 32 million individuals in the U.S. Centering on the practical implications and broader impacts, this seminar discusses how foodservice research studies employ various types of methodologies (e.g., survey, interview, big data, experimental design) to resolve foodservice operational issues related to serving customers with food allergies.


Dr. Han Wen is an Associate Professor in the Department of Hospitality, Event and Tourism Management and the Co-Director of the Center for Consumer Insights and Innovations (CCII) at the University of North Texas (UNT). Dr. Wen’s research focuses on foodservice management, food safety and food allergy in restaurants, food safety risk communication, and hospitality education. Dr. Wen has published her research articles in various international peer-reviewed journals (e.g., Tourism Management, International Journal of Hospitality Management) and received multiple research awards at international academic conferences (e.g., iCHRIE). Dr. Wen serves on the editorial advisory board of the International Journal of Contemporary Hospitality Management.

All are welcome!