Associate Professor in Management
  • Ph.D. in Management of Organizations, Hong Kong University of Science & Technology
  • Ph.D. in Marketing, University of Macau
  • M.S. in Management Science and Engineering, Peking University
  • B.A. in Marketing, Peking University
  • Undergraduate Courses
    • Principles of Business Management (MGMT1000)
    • Organizational Behavior (MGMT2001)
    • Performance and Compensation Management (MGMT4010)
  • Social identification in organizational contexts
  • Individual proactivity at work
  • Multi-Year Research Grant, University of Macau, 2020-2021
  • Multi-Year Research Grant, University of Macau, 2018-2019
  • Start-Up Research Grant, University of Macau, 2014-2017
  • Dean’s PhD Fellowship Award, Hong Kong University of Science & Technology, 2013-2014
  • First Prize, IACMR Li Ning Dissertation Proposal Grants, 2013
  • Research Travel Grant, Hong Kong University of Science & Technology, 2012
  1. Zhang, LL, George, E, & Chattopadhyay, P (In press), ‘Not in my pay grade: The Relational benefit of pay grade dissimilarity’, Academy of Management Journal. (ABS4*, UTD, FT50)
  2. Zhang, LL & Farh, JL (In press), ‘Separating truth from error: A closer look at the effect of grouped versus intermixed questionnaire format’, Asia Pacific Journal of Management. (ABS3)
  3. Lin, X, Lam, LW, & Zhang, LL (In press), ‘The curvilinear relationship between job satisfaction and employee voice: Speaking up for the organization and the self’, Asia Pacific Journal of Management. (ABS3)
  4. Tan, AJM, Loi, R, Lam, LW, & Zhang, LL (2019), ‘Do embedded employees voice more?’ Personnel Review. (ABS2)
  5. Pinto, L, Kaynak, E, Chow, CSF, & Zhang, LL (2019), ‘Ranking of choice cues for smartphones using the best-worst scaling method’, Asia Pacific Journal of Marketing and Logistics.
  6. Liu, M, Liu, Y, & Zhang, LL (2019), ‘Vlog and brand evaluations: The influence of parasocial interaction’, Asia Pacific Journal of Marketing and Logistics.
  7. George, E, Chattopadhyay, P, & Zhang, LL (2012), ‘Helping hand or competition? The moderating influence of perceived upward mobility on the relationship between blended workgroups and employee attitudes and behaviors’, Organization Science, 23, 355-372. (ABS4*, UTD, FT50)
  8. Zhang, LL, Lam, LW, & Chow, CSF (2009), ‘Segmenting the customer base in a CRM program according to customer tolerance to inferiority – A moderator of the service failure-customer dissatisfaction link’, Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior, 22, 68-87.
  9. Chow, CSF & Zhang, LL (2008), ‘Measuring consumer satisfaction and dissatisfaction intensities to identify satisfiers and dissatisfiers’, Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior, 21, 66-79.
  1. Tan, A. J. M., Lin, X., Loi, R., & Zhang, L. L. (2019). Does procedural justice make employees thrive? The mediating role of organizational identification and moderating role of psychological empowerment. Presented at The 11th Asia Academy of Management Conference, Bali, Indonesia.
  2. Huai, M., Mao, K., Zhang, L. L., Jamison, J., & Feldman, G. (2018). When safety/efficacy is more important in predicting employee voice? A meta-analysis on the moderating effects of cultural factors and voice types. Presented at The 8th Biennial Conference of International Association for Chinese Management Research, Wuhan, China.
  3. Wang, F., Liu, W., Ling, C., Zhang, L. L., & Huai, M. (2017). Efficacy- and safety-based voice topography and their impacts on team performance. Presented at The Annual Meeting of the Academy of Management, Atlanta, USA.
  4. Huai, M., Zhang, L. L., Farh, J. L., & Wu, X. (2016) Who speaks up more matters for team performance: A status perspective on voice distribution. Presented at The Annual Meeting of the Academy of Management, Anaheim, USA.
  5. Hou, Y.-H., Zhang, L. L., & Lam, L. W. (2016). Representing the organization: The influence of team leaders’ organizational embodiment on members’ team identification and helping behavior. Presented at The 7th Biennial Conference of International Association for Chinese Management Research, Hangzhou, China.
  6. Zhang, L. L., & George, E. (2015). The relational benefit of status dissimilarity. Presented at The Annual Meeting of the Academy of Management, Vancouver, Canada.
  7. Zhang, L. L., Chattopadhyay, P., & George, E. (2012). Asymmetric influence of goal orientation dissimilarity: A matter of perception. Presented at The Annual Meeting of the Academy of Management, Boston, USA.
  8. Farh, J. L., Chen, G., Zhang, L. L., Wu, Z., & Wu, X. (2010). Effects of team level voice on team innovation: The moderating role of relationship conflict. Presented at The Annual Meeting of the Academy of Management, Montreal, Canada.
  9. Zhang, L. L., & Farh, J. L. (2009). Grouped or intermixed items? Resolving the debate with criterion-related evidence. Presented at The Annual Meeting of Academy of Management, Chicago, USA.
  10. Chow, C. S. F., & Zhang, L. L. (2008). An alternative method for identifying satisfiers & dissatisfiers. Presented at The Consumer Satisfaction, Dissatisfaction and Complaining Behavior Conference, Las Vegas, USA.
  11. Zhang, L. L., & Chow, C. S. F. (2007). Tolerance to inferiority and tolerance disconfirmation: A model of consumer dissatisfaction. Presented at The European Marketing Academy 36th Conference, Reykjavik, Iceland.
  12. Zhang, L. L., Chow, C. S. F., & Nasol, R. L. (2006). The effect of performance and tolerance on consumer satisfaction: An experimental study. Presented at The Society for Consumer Psychology Annual Winter Conference, Miami, Florida, USA.
  1. Fit me for the team or fit the team for me? Two approaches to team identification development. The 2019 International Symposium on Fueling the Proactivity by Emotion Energy: Prospect and Dialogue. Hong Kong, May 2019.
  2. Who speaks up more matters for team performance: A status perspective on voice distribution. Hong Kong University of Science & Technology, April 2016.
  • Member of Editorial Board
    • Management Decision (ABS2)
  • Ad Hoc Reviewer
    • Academy of Management Journal (ABS4*, UTD, FT50)
    • Organization Studies (ABS4, FT50)
    • Journal of Occupational and Organizational Psychology (ABS4)
    • Asia Pacific Journal of Management (ABS3)
    • Management and Organization Review (ABS3)
    • Personnel Review (ABS2)
    • Asian Journal of Social Psychology