Associate Professor in Management
  • Ph.D, in Interpersonal Communication, Bangkok University-Ohio University,Thailand-USA
  • MBA, The University of Nottingham,England
  • GDFM, in Financial Management, Singapore Institute of Management, Singapore
  • B.Sc in Computer Sc./Information Systems, Deakin University, Australia
  • Undergraduate Courses
    • Business Communication I (MGMT202)
    • Business Communication II (MGMT203)
    • Advance Business Communication (MGMT304)
    • Communication Management (MGMT367)
    • Interpersonal and Small Group Communication (COMM102)
    • Research Methods (MGMT3004)
    • Principles of Management (MGMT1000)
    • Business Communications (MGMT2000)
    • Entrepreneurship (GBMT4006)
  • Postgraduate Courses
    • Negotiation Skills (IMBB140)
    • Communication and Presentation Skills (IMBB102)
  • Organizational Communication & Behavior
  • Nonverbal & Computer Mediated Communication
  • Microfinance and small businesses
  • Well being & tourist studies
  1. Chan, S.H., & James, M. , (2020), The influence of politics and emotional exhaustion on the relationship between job satisfaction and turnover intention: Evidence from Macau, Anatolia, 31(4), 591-604 (ABS1)
  2. Chan, S. H., & Kuok, O.K, (2021), The antecedents of altruism and civic virtue, Society and Business Review, 16(1), 113-133 (ABS2)
  3. Chan, S.H., Ben Yedder, M, & Vipulakom, K. , (2020), Predicting the effect of work values on workplace communication environment and job quality of tertiary students. , Journal of International Education in Business, 13(2), 239-261. (ABS1)
  4. Chan, S.H., Wan, P., & Joen, M. , (2020), The influence of brand image and service on satisfaction and loyalty in casinos, Journal of Gambling Business and Economics, 13(1), 87-115 (ABS1)
  5. Chan, S.H., Wu, S., & Vipulakom, K. , (2020), Young consumers’ behavioral intention based on hotel websites , Anatolia, 31(1), 1–18
  6. Chan, S. H., Kong, S. H. & Lei, C. K. (2019). The work values and job involvement of the Post-80s employees in hospitality and tourism industry: empirical evidence from Macau. Journal of Human Resources in Hospitality and Tourism, 28(2), 194-214. (ABS1)
  7. Chan S. H., & Ao, C.T. (2018). The mediating effects of job satisfaction and organizational commitment on turnover intention, in the relationships between pay satisfaction and work–family conflict. Journal of Quality Assurance in Hospitality & Tourism, 20(2), 206-229. (ABS1)
  8. Wan, P., & Chan S. H. (2018). Perceptions of casino dealers toward organizational justice: Are there any gender differences? Journal of Human Resources in Hospitality and Tourism, Volume 17(3), 271-295.(ABS1)
  9. Chan, S. H., & Lee, C. B, (2018), Linking sensation seeking to the TPB model to predict gambling intention and problem gambling among undergraduate college students, Journal of Gambling Business and Economics, 12(1), 17-32 (ABS1)
  10. Chan, S. H., & Lai, H. Y. (2017). Understanding the link between communication satisfaction and organizational citizenship behavior. Journal of Business Research, 70, 214–223.(ABS3)
  11. Wan, Y.K.P., Chan, S. H., & Huang, H.L.W. (2017). Environmental awareness, initiative and performance in the hotel industry: A case of Macau. Tourism Review, 72(1), 87-103. (ABS1)
  12. Chan, S. H., & Ng, T.S. (2016). Ethical Negotiation Values of Chinese negotiators. Journal of Business Research, 69(2), 823-830.(ABS3)
  13. Chan, S. H., Mai, X., Kuok, O.M., & Kong, S.H. (2016). The influence of satisfaction and promotability on the relation between career adaptability and turnover intentions. Journal of Vocational Behavior, 92, 167-175.(ABS4)
  14. Chan, S.H., & Mai, X. (2015). The relation of career adaptability to satisfaction and turnover intentions. Journal of Vocational Behavior, 89, 130-139. (ABS4)
  15. Chan S. H., Wan, P., & Wong, I. (2015). Exploring the differences among Chinese casino gamblers’ characteristics, motivations and behaviors. Journal of Vacation Marketing, 21(1), 23-36. (ABS1)
  16. Chan S. H., Wan, P. & Kuok, K. (2015). The relationships among demographic and work-related characteristics, burnout, job satisfaction and turnover intention of casino employees in Macau. Journal of Hospitality Marketing & Management. 24(4), 345-374. (ABS1)
  17. Chan, S.H., & Lin, J. (2015). Microfinance products and service quality in financial and quasi-financial institutions in China. Strategic Change, 24(3), 267-284. (ABS2)
  1. The interrelationships between casino brand image, casino service, customer satisfaction and loyalty. A paper presented at the 2018 Global Marketing Conference, Hotel New Otani Tokyo, Tokyo, Japan, July 26-29, 2018. Chan, S.H., Wan, P., Joen, M.
  2. The influence of positive affect in the relations between self-esteem, job search self-esteem and career adaptability of undergraduate Korean students. A paper presented at the 12th Biennial Conference of Asian Consumer and Family Economics Association (ACFEA), Fuzhou, China, July 11-14, 2018. Chan, S.H., Chan, K.T., Joen, M.
  3. La qualité de l’emploi : validation d’un instrument de mesure et comparaison internationale des attentes. Association Internationale de Management Strategique (AIMS), XXVIIth annual Conference, University of Montpellier, Montpellier, France, June 6-8, 2018. Ben Yedder , M.; Chan, S.H. ; Bader, F.; Vipulakom, K.; Santini, P.P.; Peretti, J.M.
  4. Understanding the influence of future work self and self-esteem on career adaptability. A paper presented at the AIB SE-Asia 2017 Regional Conference, Chiangmai, Thailand, December 7-9, 2017. Chan, S.H., Chan, K.T.