Associate Professor in Management
  • Ph.D, in Interpersonal Communication, Bangkok University-Ohio University, Thailand-USA
  • MBA, The University of Nottingham, England
  • GDFM, in Financial Management, Singapore Institute of Management, Singapore
  • B.Sc in Computer Sc./Information Systems, Deakin University, Australia
  • Undergraduate Courses
    • Business Communication I (MGMT202)
    • Business Communication II (MGMT203)
    • Advance Business Communication (MGMT304)
    • Communication Management (MGMT367)
    • Interpersonal and Small Group Communication (COMM102)
    • Research Methods (MGMT3004)
    • Principles of Management (MGMT1000)
    • Business Communications (MGMT2000)
    • Entrepreneurship (GBMT4006)
  • Postgraduate Courses
    • Negotiation Skills (IMBB140)
    • Communication and Presentation Skills (IMBB102)
  • Organizational Communication & Behavior
  • Nonverbal & Computer Mediated Communication
  • Microfinance and small businesses
  • Well being & tourist studies
  1. Chan, S. H., Wan, Y. K.P., Lee, C. B., P. & Zhang, Q. (2024). Understanding mobile payment through the lens of continuity theory. Anatolia.
  2. Wei, J. Chan, S. H., & Lin, F. (2024). Ambition and subjective career success: A nonlinear relationship. Personality and Individual Differences.
  3. Wei, J. Chan, S. H., & Gao, H. (2024). Influence of Mobility Constraints and Educational Experiences on Future Decent Work Access Among Chinese Emerging Adults. Journal of Career Assessment.
  4. Chan, S. H., Chan K.T., Chan, Y. E. (2022). Burnout in learning organizations: The roles of organizational respect, job satisfaction and job insecurity. The Learning Organization, 29(5), 506-526.
  5. Kuok, K., Chan, S. H., Kou, H., Kong, S.H. & Mac, L. (2022). Sustainable Human Resources Management in Learning Organizations: Consequences of Customer Incivility and Surface Acting. The Learning Organization, 29(5), 548-566.
  6. Wei, J., Chan, S. H., Autin, K. (2022). Assessing Perceived Future Decent Work Securement among Chinese Impoverished College Students. Journal of Career Assessment, 30(1), pp. 3-22. Online
  7. Chan, S. H., & Chan, K. T (2021), The indirect effects of self-esteem and future work self on career adaptability factors: A study of Chinese undergraduate students., Journal of Employment Counseling, 58(2), 50-73
  8. Chan, S.H., Wan, P., Tam, Z. (2021), Tourists’ Description of Their Experiences of the Servicescape of Integrated Resorts: The Case of Macau, Journal of Hospitality and Tourism Administration , 22(3), 269-302
  9. Qing, P., Li, C., Chan, S.H., & Deng, S. (2021), Farmer Entrepreneurs in China: An Empirical Investigation of their Motivations, Business Success, and Problems, Journal of Small Business & Entrepreneurship, 33(3), 349-369
  10. Chan, S. H., & Kuok, O.K (2021), The antecedents of altruism and civic virtue, Society and Business Review, 16(1), 113-133
  11. Chan, S.H., Ben Yedder, M, & Vipulakom, K. (2020), Predicting the effect of work values on workplace communication environment and job quality of tertiary students. , Journal of International Education in Business, 13(2), 239-261.
  12. Chan, S.H., Wan, P., & Joen, M. (2020), The influence of brand image and service on satisfaction and loyalty in casinos, Journal of Gambling Business and Economics, 13(1), 87-115
  13. Chan, S.H., & James, M. (2020), The influence of politics and emotional exhaustion on the relationship between job satisfaction and turnover intention: Evidence from Macau, Anatolia, 31(4), 591-604
  14. Chan, S.H., Wu, S., & Vipulakom, K. (2020), Young consumers’ behavioral intention based on hotel websites , Anatolia, 31(1), 1–18
  15. Chan, S. H., Kong, S. H. & Lei, C. K. (2019). The work values and job involvement of the Post-80s employees in hospitality and tourism industry: empirical evidence from Macau. Journal of Human Resources in Hospitality and Tourism, 28(2), 194-214. (ABS1)
  16. Chan S. H., & Ao, C.T. (2018). The mediating effects of job satisfaction and organizational commitment on turnover intention, in the relationships between pay satisfaction and work–family conflict. Journal of Quality Assurance in Hospitality & Tourism, 20(2), 206-229. (ABS1)
  17. Wan, P., & Chan S. H. (2018). Perceptions of casino dealers toward organizational justice: Are there any gender differences? Journal of Human Resources in Hospitality and Tourism, Volume 17(3), 271-295.(ABS1)
  18. Chan, S. H., & Lee, C. B (2018), Linking sensation seeking to the TPB model to predict gambling intention and problem gambling among undergraduate college students, Journal of Gambling Business and Economics, 12(1), 17-32.
  19. Chan, S. H., & Lai, H. Y. (2017). Understanding the link between communication satisfaction and organizational citizenship behavior. Journal of Business Research, 70, 214–223.(ABS3)
  20. Wan, Y.K.P., Chan, S. H., & Huang, H.L.W. (2017). Environmental awareness, initiative and performance in the hotel industry: A case of Macau. Tourism Review, 72(1), 87-103. (ABS1)
  21. Chan, S. H., & Ng, T.S. (2016). Ethical Negotiation Values of Chinese negotiators. Journal of Business Research, 69(2), 823-830.(ABS3)
  22. Chan, S. H., Mai, X., Kuok, O.M., & Kong, S.H. (2016). The influence of satisfaction and promotability on the relation between career adaptability and turnover intentions. Journal of Vocational Behavior, 92, 167-175.(ABS4)
  23. Chan, S.H., & Mai, X. (2015). The relation of career adaptability to satisfaction and turnover intentions. Journal of Vocational Behavior, 89, 130-139. (ABS4)
  24. Chan S. H., Wan, P., & Wong, I. (2015). Exploring the differences among Chinese casino gamblers’ characteristics, motivations and behaviors. Journal of Vacation Marketing, 21(1), 23-36. (ABS1)
  25. Chan S. H., Wan, P. & Kuok, K. (2015). The relationships among demographic and work-related characteristics, burnout, job satisfaction and turnover intention of casino employees in Macau. Journal of Hospitality Marketing & Management. 24(4), 345-374. (ABS1)
  26. Chan, S.H., & Lin, J. (2015). Microfinance products and service quality in financial and quasi-financial institutions in China. Strategic Change, 24(3), 267-284. (ABS2)
  1. The interrelationships between casino brand image, casino service, customer satisfaction and loyalty. A paper presented at the 2018 Global Marketing Conference, Hotel New Otani Tokyo, Tokyo, Japan, July 26-29, 2018. Chan, S.H., Wan, P., Joen, M.
  2. The influence of positive affect in the relations between self-esteem, job search self-esteem and career adaptability of undergraduate Korean students. A paper presented at the 12th Biennial Conference of Asian Consumer and Family Economics Association (ACFEA), Fuzhou, China, July 11-14, 2018. Chan, S.H., Chan, K.T., Joen, M.
  3. La qualité de l’emploi : validation d’un instrument de mesure et comparaison internationale des attentes. Association Internationale de Management Strategique (AIMS), XXVIIth annual Conference, University of Montpellier, Montpellier, France, June 6-8, 2018. Ben Yedder , M.; Chan, S.H. ; Bader, F.; Vipulakom, K.; Santini, P.P.; Peretti, J.M.
  4. Understanding the influence of future work self and self-esteem on career adaptability. A paper presented at the AIB SE-Asia 2017 Regional Conference, Chiangmai, Thailand, December 7-9, 2017. Chan, S.H., Chan, K.T.