Assistant Professor in Integrated Resort and Tourism Management
  • Ph.D in Hospitality Management, University of South Carolina, USA (2022)
  • M.S in Convention & Exhibition Management, Kyung Hee University, Korea (2018)
  • B.S in International Studies, Kyung Hee University, Korea (2016)
  • Assistant Professor, College of Business and Economics, California State University Fullerton (Aug. 2022 – May. 2025)
  • Research and teaching assistant, College of Hospitality, Retail and Sport Management, University of South Carolina (Aug. 2018 – May. 2022)
  • Scholar Award – College of Business and Economics, California State University Fullerton (May. 2024)
  • Continued Excellence in Publication Award – College of Business and Economics, California State University Fullerton (May. 2024)
  • Best Conference Paper Award – The 27th Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism (Jan. 2022)
  • Breakthrough Graduate Scholar Award – The Office of the Vice President for Research, University of South Carolina (May. 2022)
  • Outstanding Graduate Student Researcher Award – Graduate Student Association & Graduate School, University of South Carolina (May. 2022)
  • Food, Eating and Culture (GESB2001)
  • Festival and Event Management (IRTM3005)
  • Food and Beverage Management (IRTM 3009)
  • 2024-2025 Co-PI, Employee Perspectives on the Involvement of Artificial Intelligence (AI) in Human Resource Management, Research Grant of Hospitality and Tourism Research Centre (HTRC Grant), Hospitality and Tourism Research Centre, The Hong Kong Polytechnic University, MOP 257,000
  • 2022-2023 Co-PI, An Economic Impact and Visitor Profile Study for the Five Points District, The Five Points Association, MOP 17,800
  • 2021-2022 PI, Customer Touchpoints: Conceptualization, Index Development, and Nomological Validation, University of South Carolina, MOP 32,000
  • 2021-2022 PI, Post-Disaster Recovery Strategies in Tourism Destinations, University of South Carolina, MOP 41,000
  • Experimental Psychology
  • Consumer Behavior
  • Service Innovation
  1. Shin, H. H., & Kim, H. (2026). “Not on purpose? Okay, you are forgiven.”: Consumers’ Different reactions to corporate digital irresponsibility (CDiR). International Journal of Hospitality Management134, 104585. DOI: https://doi.org/10.1016/j.ijhm.2026.104585 [ABS3]
  2. Kim, H., Shin, H. H., & Hwang, Y. (2025). Narratives of tomorrow: Harnessing artificial intelligence (AI) to encourage tourist support for preservation in tourism. Journal of Hospitality & Tourism Research, 10963480261420283. DOI: https://doi.org/10.1177/10963480261420283 [ABS2]
  3. So, K. K. F., Li, J., & Kim, H. (2025). A comparison of cross-sectional and longitudinal data in scale validation: the case of destination brand experience. Journal of Hospitality Marketing & Management, 1-22. https://doi.org/10.1080/19368623.2025.2578656 [ABS1]
  4. Kim, H., Shin, S., & Shin, H. H. (2025). Enhancing the Authenticity of Artificial Intelligence (AI)-Designed Souvenirs. Journal of Hospitality & Tourism Research, 10963480251385697. DOI: https://doi.org/10.1177/10963480251385697 [ABS2]
  5. Kim, H., So, K. K. F., Shin, S., & Li, J. (2025). Artificial intelligence in hospitality and tourism: A data-driven examination of trends, predictions, and research agenda. Journal of Hospitality & Tourism Research49(2), 366-385. DOI:
    https://doi.org/10.1177/10963480241229235 [ABS2]
  6. Kim, H., Choi, S., & Shin, H. H. (2025). Artificial intelligence in the kitchen: can humans be replaced in recipe creation and food production?. International Journal of Contemporary Hospitality Management37(5), 1641-1661. DOI: https://doi.org/10.1108/IJCHM-04-2024-0549 [ABS3]
  7. Shin, H. H., Choi, S., & Kim, H. (2025). Artificial Intelligence (AI) in Human Resource Management (HRM): A driver of organizational dehumanization and negative employee reactions. International Journal of Hospitality Management131, 104230. DOI: https://doi.org/10.1016/j.ijhm.2025.104230 [ABS3]
  8. Kim, H., & So, K. K. F. (2024). Customer touchpoints: Conceptualization, index development, and validation. Tourism Management 103, 104881. DOI: https://doi.org/10.1016/j.tourman.2023.104881 [ABS4]
  9. Kim, H., Li, J., & So, K. K. F. (2024). Psychological ownership research in business: a bibliometric overview and future research directions. Journal of Business Research174, 114502. DOI: https://doi.org/10.1016/j.jbusres.2024.114502 [ABS3]
  10. Li, J., Kim, H., & So, K. K. F. (2024). Understanding psychological ownership in access-based consumption through a theory synthesis: an investigation of Airbnb and hotels. Journal of Hospitality Marketing & Management33(4), 499-524. DOI: https://doi.org/10.1080/19368623.2023.2265352 [ABS1]
  • Editorial board member, Journal of Hospitality & Tourism Research
  • Editorial board member, International Journal of Contemporary Hospitality Management
  • Editorial board member, Journal of Hospitality Marketing & Management
  • Editorial board member, Journal of Hospitality and Tourism Technology