Email

davisfong@um.edu.mo

Tel

+853 8822-4714

TelFax

+853 8822-2334

Office

E22-2043
Faculty of Business Administration
University of Macau, E22
Avenida da Universidade,
Taipa, Macau, China

Professor in Integrated Resort and Tourism Management
Director of Institute for the Study of Commercial Gaming

Academic Qualifications

  • Ph.D. in Quantitative Economics, Tsinghua University, Beijing, China, 2006
  • MBA in Banking and Finance, University of Macau, Macau, 1997
  • BBA in Marketing, University of Macau, Macau, 1994

Related Working Experiences

  • Professor, Department of Integrated Resort and Tourism Management, FBA, UM (since March 2019)
  • Adjunct Professor of The Centre for Macau Studies (CMS), UM (since 01/03/2018)
  • Professor, Hospitality and Gaming Management Program, FBA, UM(Aug 2018 to Feb 2019)
  • Associate Professor, Hospitality and Gaming Management Program, FBA, UM (Sept 2011 to Aug 2018)
  • Assistant Professor, Gaming Management Program, FBA, UM (Feb 2006 to Aug 2011)
  • Lecturer, FBA, UM (Sept 1998 to Jan 2006)
  • Teaching Assistant, FBA UM (Sept 1994 to Aug 1998)

Awards

  • Incentive Award Scheme for Outstanding Academic Staff 2020/2021
  • Outstanding Service Award (External) of Faculty of Business Administration 2019/2020
  • FBA Teaching Award 2018 – Best of International Integrated Resort Management Programme
  • FBA Service Award 2018 – Best of International Integrated Resort Management Programme
  • Incentive Award Scheme for Outstanding Academic Staff 2017/2018
  • FBA Research Award 2017/2018 – Best of International Integrated Resort Management Programme
  • FBA Service Award 2017/2018 – Best of International Integrated Resort Management Programme
  • Outstanding Service Award of Faculty of Business Administration 2016
  • Outstanding Service Award of Faculty of Business Administration 2015

Teaching

  • Undergraduate Courses
    • Casino Marketing (IRTM3016)
    • Global Issues in Resort and Gaming Management (IRTM4002)
  • Graduate Courses
    • Contemporary Issues in International Integrated Resort Management (IRTM8350)

Research Interests

  • Visitor Profile Study
  • Responsible Gambling
  • Gambling Disorder
  • Chinese Gambling Behavior
  • Social and Economic Impacts of Gambling

Selected Journal Papers

  1. 馮家超:《博彩經濟理論綜合分析》,《澳門研究》，23，144-165頁，08/2004。 [Fong, K. C. (2004). Literature Review of Economic Theories of Gambling (Chinese), Journal of Macau Studies, Vol. 23, August,144-165.]
  2. Ozorio, B., Fong, K. C. (2004). Chinese Casino Gambling Behaviors: Risk Taking in Casinos vs. Investment. UNLV Gaming Research and Review Journal, 8(2). pp. 27-38.
  3. Fong, K. C., Ozorio, B. (2005). Gambling Participation and Prevalence Estimates of Pathological Gambling in a Far-East Gambling City: Macao. UNLV Gaming Research and Review Journal, 9(2). pp. 15-28.
  4. 馮家超:《澳門博彩業社會成本分析》,《港澳研究》，夏季號，43-64頁, 07/2006。 [Fong, K. C. (2006). Social Costs Analysis of Macau Gaming Industry (Chinese), Hong Kong and Macau Studies, Summer, 43-64.]
  5. 馮家超, 馮學能:《回歸十年澳門博彩業回顧與展望》,《港澳研究》,16, 23-40頁,12/2009。 [Fong, K. C., Fong, H. N. (2009). Ten Years After the Handover: Retrospect and Prospect of the Development of Macau Gaming Industry. Hong Kong and Macau Studies, 16. pp. 23-40. ]
  6. 阮建中、馮家超:《澳門與新加坡博彩業的比較研究》,《澳門研究》59，57-71頁, 12/2010。 [Un, K.C., Fong, K.C. (2010). A Comparative Analysis on the Gambling Industry of Macau and Singapore (Chinese), Journal of Macau Studies, Vol.59, p57-71.]
  7. Fong, D. K. C., Fong, H. N., Li, S. Z. (2011). The Social Cost of Gambling in Macao: Before and After the liberalisation of The Gaming Industry. International Gambling Studies, 11(1). pp. 43-56.
  8. GAO, Z., FONG, K., Liu, X. M. (2011). Mathematical Analyses of Casino Rebate Systems for VIP Gambling. International Gambling Studies, 1. pp. 93-106.
  9. Blaszczynski, A., Collins, P., Fong, D., Ladouceur, R., Nower, L., Shaffer, H. J., Tavares, H., Venisse, J.-L (2011). Responsible Gambling: General Principles and Minimal Requirements. Journal of Gambling Studies, 27. pp. 565-573.
  10. Lam, L. W., Chan, K. W. , Fong, K. C., Lao, F. (2011). Does the look matter? The impact of casino servicescape on gaming customer satisfaction, intention to revisit, and desire to stay. International Journal of Hospitality Management, 30(2011). pp. 558-567. (ABS3)
  11. Hao, J. X., Yu, Y., Law, R., Fong, K. C. (2015). A genetic algorithm-based learning approach to understand customer satisfaction with OTA websites. Tourism Management,48(2015). pp. 231-241. (ABS4)
  12. Wang, L., Law, R., Guillet, B. D., Hung, K., Fong, K. C. (2015). Impact of hotel website quality on online booking intentions: eTrust as a mediator. International Journal of Hospitality Management, 47(2015). pp. 108-115. (ABS3)
  13. Wang, L., Fong, K. C., Law, R. (2015). Travel Behaviors of Mainland Chinese Visitors to Macao. Journal of Travel & Tourism Marketing, 2015. pp. 1-13. (ABS2)
  14. Law, R., Fong, L. H. N., Fong, D. K. C. (2015). How useful are university rankings in tourism?. Annals of Tourism Research, 54(2015). pp. 219-221. (ABS4)
  15. Collins, P., Blaszczynski, A., Ladouceur, R., Shaffer, H. J., Fong, K. C., Venisse, J-L (2015). Responsible Gambling: Conceptual Considerations. Gaming Law Review and Economics, 19(8). pp. 594-599.
  16. Fong, H. N., Fong, K. C., Law, R. (2015). A Formative Approach to Modeling Residents’ Perceived Impacts of Casino Development. Journal of Travel & Tourism Marketing, 2015. pp. 1-14. (ABS2)
  17. 馮家超, 伍美寶:《負責任博彩：澳門模式及經驗》,《港澳研究》,2015(4)。57-65頁,10/2015。 [Fong, K. C., Ozorio, B. (25/10/2015). Responsible Gambling: Macao Model and Experiences. Hong Kong and Macau Journal, 2015(4). pp. 57-65. ]
  18. Fong, K. C., Sun, S., Law, R. (2016). What Impacts The Revisit Intention Of Tourists? An Application Of Hierarchical Ordered Probit Model. Journal of Hospitality & Tourism,14(1). pp. 41-54.
  19. Ladouceur, R., Blaszczynski, A., Shaffer, H.J. and Fong, D.(2016). Extending the Reno Model: Responsible Gambling Evaluation Guidelines for Gambling Operators, Public Policymakers, and Regulators. Gaming Law Review and Economics, 20(7). pp. 580-586.
  20. Law, R., Sun, S., Fong, D. K. C., Fong, L. H. N. and Fu, H.,(2016),”A systematic review of China’s outbound tourism research”, International Journal of Contemporary HospitalityManagement, Vol. 28 Iss 12 pp. 2654 – 2674.(ABS3)
  21. Sun, S., Fong, D. K. C., Law, R. and He, S., (2017),”An updated comprehensive review of website evaluation studies in hospitality and tourism “, International Journal of Contemporary Hospitality Management, Vol. 29 Iss 1 pp. 355-373.(ABS3)
  22. Su, L. J., Wang, L., Law, R., Chen, X. H., Fong, K. C. (2017). Influences of destination social responsibility on relationship quality with residents and destination economic performance. Journal of Travel and Tourism Marketing, 34:4, pp. 488-502. (ABS2)
  23. Lorenzo, M., Qian, J. J. W., Fong, K. C., & Law, R. (2017). Gambling Destinations and the Effect of Gambling Results on Tourist Satisfaction and Loyalty. Journal of Travel & Tourism Marketing, 35(5). pp. 678-689.(ABS2)
  24. Sun, S., Law, R., & Fong, K. C. (2018). Where Do Tourists Stay Overnight in Macau?. Tourism Recreation Research, 43(1), pp.15-25.(ABS2)
  25. Xu, Y. K., Zhang, Z. Q., Fong, K. C., Law, R. (2018). Can staying overnight affect traveler satisfaction? Evidence from a gambling destination. Asia Pacific Journal of TourismResearch, 23(9). pp. 907-923. (ABS1)
  26. Wang, L., Fong, K. C., Law, R., & Fang, B. (2018). Length of Stay: Its Determinants and Outcomes. Journal of Travel Research, Vol. 57(4). pp. 472–482.(ABS4)
  27. Law, R., Fong, K. C., Chan, I. C. C. , & Fong, H. N. (2018). Systematic Review of Hospitality CRM Research. International Journal of Contemporary Hospitality Management, 30(3). pp. 1686-1704.(ABS3)
  28. Fong, K. C., Fong, H. N., Chark, C. H., & Chui, M. W. (2018). The Bias of Size in Gambling Decisions: Evidence From a Casino Game. Cornell Hospitality Quarterly, 59(1). pp. 78-84. (ABS2)
  29. Fong, L. H. N., Lam, D., & Fong, K. C. (2018). Controllable Superstition and its Relationship with Enduring and Behavioral Involvement in Gambling. International Gambling Studies, 18(1). pp. 92-110.
  30. Sun, S., Fong, K. C., & Law, R. (2018). Effect of distance decay on Chinese who travel to Macau. Annals of Tourism Research, 70(2018). pp. 105-107.(ABS4)
  31. Fong, L. H. N., Chui, P. M. W., Cheong, I. S. C., & Fong, D. K. C. (2018). Moderating effects of social support on job stress and turnover intentions. Journal of Hospitality Marketing & Management, 27(7). pp. 795-810.(ABS1)
  32. Chan, I. C. C., Fong, D. K. C., Law, R., & Fong, L. H. N. (2018). State-of-the-art social customer relationship management. Asia Pacific Journal of Tourism Research, 23(5). pp. 423-436.(ABS1)
  33. Fong, K. C., Ye, B. H. , & Law, R. (2018). The relationship of impact factors and journal rankings in tourism. Int. J. Bibliometrics in Business and Management, 1(2). pp. 97-103.
  34. Wu, J. L., Law, R., Fong, K. C., Liu, J. Y. (28/11/2018). Rethinking travel life cycle with travel career patterns. Tourism Recreation Research, 44(2). pp. 272-277. (ABS2)
  35. Sun, S., Law, R. & Fong, D.K.C., (2018) What Affects the RevisitIntention of Chinese Tourists to Macao?, Journal of China Tourism Research, 14:3, 296-309, DOI:10.1080/19388160.2018.1492482(ABS1)
  36. Law, R., Li, G., Fong, D.K.C., and Han, X. (2019), Tourism demand forecasting: a deep learning approach, Annals of Tourism Research, V75, 410-423 (ABS4)
  37. Collins, P., Shaffer , H. J., Ladouceur, R., Blaszczynski, A., Fong, K. C. (2020), Gambling Research and Industry Funding, Journal of Gambling Studies, V36, 989-997
  38. Pang, L., Law, R., Fong, K. C (2021), Mainland Chinese Visitors’ Perceptions of Macau as a Travel Destination, Journal of China Tourism Research, 17 (1), 33-56 (ABS1)