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FBA General Office Performance Pledge

 

PP Service Service Quality Indicator
Status Management Application for Transfer of Program (Undergraduate Programmes) Complete within 10 working days after deadline of application
Application for Transfer of Faculty (Undergraduate Programmes) Complete within 10 working days after deadline of application
Application for Clearance Procedures (Master degree programmes) Complete within 5 working days after receiving the application
Examination Application for Supplementary Examination (Undergraduate Programmes) Complete within 5 working days after the last examination

Scope of Services

  • To process course and program related services for students of the Faculty of Business Administration;
  • To process administrative related services for academic staff of the Faculty of Business Administration;
  • To handle inquiries regarding matters pertaining to FBA;
  • To handle applications from FBA academic staff and students;
  • To provide FBA academic staff and students with up-to-date information about the Faculty, in a timely fashion.

 

Suggestions and Complaints

We welcome any comments or complaints. Please direct your mail, fax or e-mail to:

  • Dean of Faculty of Business Administration; or
  • Faculty Secretary of Faculty of Business Administration; or
  • Faculty of Business Administration Drop-off Box at Faculty of Business Administration (E22 Building).