 |
FBA General Office Performance Pledge |
| PP Service | Service Quality Indicator | |
|---|---|---|
| Status Management | Application for Transfer of Program (Undergraduate Programmes) | Complete within 10 working days after deadline of application |
| Application for Transfer of Faculty (Undergraduate Programmes) | Complete within 10 working days after deadline of application | |
| Application for Clearance Procedures (Master degree programmes) | Complete within 5 working days after receiving the application | |
| Examination | Application for Supplementary Examination (Undergraduate Programmes) | Complete within 5 working days after the last examination |
Scope of Services
- To process course and program related services for students of the Faculty of Business Administration;
- To process administrative related services for academic staff of the Faculty of Business Administration;
- To handle inquiries regarding matters pertaining to FBA;
- To handle applications from FBA academic staff and students;
- To provide FBA academic staff and students with up-to-date information about the Faculty, in a timely fashion.
Suggestions and Complaints
We welcome any comments or complaints. Please direct your mail, fax or e-mail to:
- Dean of Faculty of Business Administration; or
- Faculty Secretary of Faculty of Business Administration; or
- Faculty of Business Administration Drop-off Box at Faculty of Business Administration (E22 Building).