On the afternoon of November 19, 2025，Associate Professor Glenn James MCCARTNEY and Associate Professor Fiona Xi YANG from the Department of Integrated Resort and Tourism Management led students from the course “The Human Resource Management in Integrated Resorts” on a unique field visit to The Venetian Macao. The visit aimed to provide students an in-depth understanding of HR management models in large-scale integrated resorts, bridging the theories they learned in classroom with industry practices and accumulating valuable experience for their future career development.
The event was guided by Sands China’s human resources director Ms. Sierra Chao, associate director Ms. Lidan Fong, and senior manager Ms. Rachel Mo. Sands China thoughtfully arranged three thematic lectures focusing on the core areas in resort operations and human resources management, including training, employee benefits and recruitment. During the lectures, they detailed the company’s diverse training programs, comprehensive employee benefits scheme and research-based talent recruitment strategies; they also shared insights and experiences on how to excel in HR work to enhance employee satisfaction and corporate competitiveness. Notably, a mock interview session allowed students to experience the recruitment process of a large-scale international enterprise. After the lectures, students actively raised questions and engaged in in-depth interactions with the Sands China team members, creating a lively atmosphere.
Subsequently, under the guidance of staff, students visited The Venetian Macao’s back-of-house areas and conducted firsthand observations to understand integrated resort operations, professional management, and employee care initiatives.
This visit not only provided students a more intuitive and in-depth understanding of human resource management but also broadened their industry perspective and inspired their aspirations and expectations for future careers.
