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FBA General Office Performance Pledge |
| PP Service | Service Quality Indicator | |
| Status Management | Application for transfer of programme (Undergraduate Programmes) |
Complete within 8 working days after deadline of application |
| Status Management | Application for transfer of Faculty (Undergraduate Programmes) |
Complete within 8 working days after deadline of application |
| Status Management | Application for withdrawal (Undergraduate Programmes) |
Complete within 3 working days after receiving the application |
| Status Management | Application for deferral (Undergraduate Programmes) |
Complete within 3 working days after receiving the application |
| Examination | Application for supplementary examination (Undergraduate Programmes) |
Complete within 5 working days after the last examination |
| Status Management | Application for Clearance Procedures (Master degree Programmes) |
Complete within 5 working days after receiving the application |
Scope of Services
- To process course and program related services for students of the Faculty of Business Administration;
- To process administrative related services for academic staff of the Faculty of Business Administration;
- To handle inquiries regarding matters pertaining to FBA;
- To handle applications from FBA academic staff and students;
- To provide FBA academic staff and students with up-to-date information about the Faculty, in a timely fashion.
Suggestions and Complaints
We welcome any comments or complaints. Please direct your mail, fax or e-mail to:
- Dean of Faculty of Business Administration; or
- Faculty Secretary of Faculty of Business Administration; or
- Faculty of Business Administration Drop-off Box at Faculty of Business Administration (E22 Building).