Email

lawrencefong@um.edu.mo

Tel

+853 8822-4188

Office

E22-3037
Faculty of Business Administration
University of Macau, E22
Avenida da Universidade,
Taipa, Macau, China

Associate Professor in Integrated Resort and Tourism Management

Academic Qualifications

  • Ph.D. in Hotel & Tourism Management, The Hong Kong Polytechnic University, Hong Kong (2014)
  • M.Sc. in Management, University of Surrey, United Kingdom (2003)
  • B.B.A. in Finance, University of Macau, Macau (2001)

Related Working Experiences

  • Associate Professor (by Courtesy) – Centre for Macau Studies, University of Macau (Apr 2021 – Present)
  • Associate Professor – Faculty of Business Administration, University of Macau (Aug 2020 – Present)
  • Associate Professor – Centre for Cognitive and Brain Sciences, University of Macau (Mar 2020 – Present)
  • Assistant Dean (International and External Relations), Faculty of Business Administration, University of Macau (Apr 2019 – Jun 2021)
  • Adjunct Visiting Assistant Professor – Centre for Macau Studies, University of Macau (Mar 2018 – Feb 2021)
  • Assistant Professor, Faculty of Business Administration, University of Macau (Aug 2014 – Aug 2020)
  • Lecturer, Faculty of Business Administration, University of Macau (Jan 2014 – Jul 2014)
  • Teaching Assistant, School of Hotel and Tourism Management, The Hong Kong Polytechnic University (Aug 2010 – Dec 2013)
  • Research Officer, Institute for the Study of Commercial Gaming, University of Macau (Jan 2008 – Jun 2010)

Teaching

  • Doctoral Course
    • Contemporary Research in Hospitality and Gaming Management
  • Undergraduate Courses
    • Introduction to Gaming Management
    • Casino Management
    • Responsible Gambling
    • Professional Development in Convention and Hospitality Industry

Research Interests

  • Consumer and tourist psychology
  • Information and communications technology
  • Psychology of gambling
  • Sensory marketing

Editorial Service

  • Editorial Review Board Member – Tourism Planning and Development (August 2024 ~ Present)
  • Editorial Advisory Board Member – Journal of Hospitality and Tourism Insights (February 2024 ~ Present)
  • Associate Editor – Journal of Hospitality & Tourism Research [SSCI] (Jan 2024 – Present)
  • Paper Review Board Member – Journal of Hospitality and Tourism Technology [SSCI] (April 2023 – Present)
  • Editorial Review Board Member – Journal of Hospitality and Tourism Management [SSCI] (March 2023 – Present)
  • Advisory Board Member – Heliyon Business and Economics Section [SCIE] (November 2022 – Present)
  • Guest Editor for a special issue of the Journal of Hospitality and Tourism Management [SSCI] on “Experimentation for New Knowledge in Hospitality & Tourism”, (Sep 2021 – Present)
  • Editorial Board Member – Asia Pacific Journal of Tourism Research [SSCI] (Jul 2021 – Present)
  • International Associate Editor – Journal of Tourism Sciences (Jul 2021 – Present)
  • Editorial Board Member – Journal of Hospitality & Tourism Research [SSCI] (Apr 2021 – Present)
  • Editorial Board Member – Tourism Management Perspectives [SSCI] (Feb 2021 – Present)
  • Editorial Board Member – Journal of Smart Tourism (Jan 2021 – Present)
  • Editorial Board Member – International Gambling Studies [SSCI] (Aug 2020 – Present)
  • Editorial Board Member – Journal of Global Hospitality and Tourism (Aug 2020 – Present)
  • Editorial Board Member – Journal of Vacation Marketing [SSCI] (May 2019 – Present)
  • Editorial Advisory Board Member – International Journal of Contemporary Hospitality Management [SSCI] (Apr 2019 – Present)
  • Assistant Editor of the Journal of Global Business Insights (Mar 2019 – Present)
  • Editorial Board Member – Information Technology & Tourism [SSCI] (Feb 2015 – Present)
  • Guest Editor for a special issue of the Sustainability [SSCI] on ‘Artificial Intelligence and Sustainable Cultural & Heritage Tourism Experience’, (Jun 2020 – Jun 2021)
  • Editorial Board Member – Heliyon [SCIE] (May 2019 – Sep 2020)
  • Guest Editor for a special issue of the Asia Pacific Journal of Tourism Research on ‘Experimental Research in Tourism’, 25(7) (2020) [SSCI]
  • Book Review Editor – Information Technology & Tourism [SSCI] (Feb 2015 ~ Dec 2019)
  • Guest Editor for a special issue of the International Journal of Contemporary Hospitality Management on ‘Social Media in Hospitality and Tourism’, 29(2) (2017) [SSCI]

Publications

  • Journal Articles
    1. Yang, H. M., Fong, L. H. N., Zhou, H., Chark, R., Fong, D. K. C., Hui, B. P. H., & Wu, A. M. S. (in press). Is self-compassion a protective factor for addictions? Exploring its effects on alcohol and gambling-related problems using a self-compensation model framework. Current Psychology, https://doi.org/10.1007/s12144-024-06659-1 [SSCI].
    2. Tang, X. & Fong, L. H. N. (in press), Host language, guest language or hybrid? Language strategy in destination advertising, Current Issues in Tourism, https://doi.org/10.1080/13683500.2024.2403134 [SSCI]
    3. Zhang, C. X., Fong, L., & McCabe S. (in press), Intergroup identity conflict in tourism: The voice of the tourist, Journal of Travel Research, https://doi.org/10.1177/00472875231217898 [SSCI]
    4. Costa, R., Chim-Miki, A., & Fong, L. H. N. (in press), Is my city a competitive tourism destination? An assessment from residents’ perspective, International Journal of Tourism Cities
    5. Tang, X., Fong, L. H. N., & So, S. I. A., (in press). Feeling lucky and novelty seeking during vacation: The mediating role of time orientation, Leisure Sciences. https://doi.org/10.1080/01490400.2022.2099492 [SSCI]
    6. Fong, L. H. N., Sun, S., Chan, I. C. C., & Law, R. (in press), The influence of time orientation on infection risk evaluation: Moderating role of public health crisis, Journal of Hospitality & Tourism Research. [SSCI]
    7. Fong, L. H. N., Nong, S. Z., Wu, A. M. S., & Fong, D. K. C. (in press), Scent-driven selective attention on gambling outcome: Implications for responsible gambling. Journal of Gambling Studies, https://doi.org/10.1007/s10899-024-10346-y [SSCI]
    8. Zhu, C., Hall C. M., Fong, L. H. N., Lin, F. F., & Koupaei, S. N. (in press), Examining the effects of ChatGPT on tourism and hospitality students responses through integrated Technology Acceptance Model, International Journal of Tourism Research [SSCI]
    9. Zhu, C., Hall C. M., Fong, L. H. N., Liu, C. Y. N., & Koupaei, S. N. (in press), Vividness, narrative transportation and sense of presence in destination marketing: Empirical evidence from augmented reality tourism, Asia Pacific Journal of Tourism Research. https://doi.org/10.1080/10941665.2024.2383218 [SSCI]
    10. Zhu, C., Fong, L. H. N., Hall, C. M., She, L. S., & Koupaei, S. N. (in press), Understanding virtual heritage site through the lens of telepresence and virtual destination image, Journal of Heritage Tourism, https://doi.org/10.1080/1743873X.2023.2289949
    11. Zhu, C., Hall, C. M., Fong, L. H. N., She, S., & Koupaei, S. N. (in press), How does ice-snow celebrity influence Chinese tourists to visit Nordic destinations? The case of TikTok, Scandinavian Journal of Hospitality and Tourism, https://doi.org/10.1080/15022250.2024.2343283 [SSCI]
    12. Yang. H. M., Lau, J. T. F., Fong, L. H. N., Cheung, S. F., & Wu, A. M. S. (2025), How are illness representations of gambling disorder associated with gambling behaviors? A latent profile analysis, Addictive Behaviors, 160, 108149,  https://doi.org/10.1016/j.addbeh.2024.108149 [SSCI]
    13. Li. S., Li, S., Fong, L. H. N., Li, Y. (2025), When intangible cultural heritage meets modernization – Can Chinese opera with modernized elements attract young festival-goers? Tourism Management, 107, 105036, https://doi.org/10.1016/j.tourman.2024.105036 [SSCI]
    14. Zhu, C., Wu, D. C. W., Lu, Y., Fong, L. H. N., & She S. (2024), When virtual reality meets destination marketing: The mediating role of presences between vividness and user response, Journal of Vacation Marketing. 30(3), 408-422. https://doi.org/10.1177/13567667221141 [SSCI]
    15. Tang, X. & Fong, L. H. N. (2024), Does perceived yuanfen impact Chinese customers’ hotel ratings? International Journal of Hospitality Management, 122, 103871. https://doi.org/10.1016/j.ijhm.2024.103871 [SSCI]
    16. Fong, L. H. N., Wang, E. Y., Ricaforte, B. G. R., & Costa, R. A. (2024), A meta-analytic comparison of scent effect between retailing and hospitality, International Journal of Retail & Distribution Management. 52(4), 461-476. https://doi.org/10.1108/IJRDM-08-2023-0508 [SSCI]
    17. Liu C. Y. N., Zhu, C., Fong, L. H. N., Wang, Y., & Tang J. (2024), When livestreaming meets tourism product marketing: Empirical evidence from Chinese customers, Asia Pacific Journal of Tourism Research, 29(4), 414-424. https://doi.org/10.1080/10941665.2024.2333498 [SSCI]
    18. Albayrak, T., Cengizci, A. D., Fong, L. H. N., & Caber, M. (2024). The changing role of hotel attributes in destination competitiveness throughout a crisis, International Journal of Contemporary Hospitality Management, 36(10), 3264-3282. https://doi.org/10.1108/IJCHM-06-2023-0779 [SSCI]
    19. Zhu, C., Fong, L. H. N., Li, X., Buhalis, D., & Chen H. (2024), Short video marketing in tourism: Telepresence, celebrity attachment and travel intention, International Journal of Tourism Research, 26(1), e2599. https://doi.org/10.1002/jtr.2599 [SSCI]
    20. Lei, S. S. I., Ye, S., Fong, L. H. N., & Wang, D. (2024), Recipe for perceived personalization in hotels, Tourism Management, 100, https://doi.org/10.1016/j.tourman.2023.104818 [SSCI]
    21. Lei, S. S. I., Agyeiwaah, E., Fong, L. H. N., & Choe, J. Y. (J.) (2024), Exploring food waste at a hospitality staff canteen with meteorological data, 48(4), 607-621. Journal of Hospitality & Tourism Research [SSCI]
    22. Leung, X., Fong, L. H. N., Xue, J., & Mattila, A. (2024), What makes experimental research publishable in leading hospitality and tourism journals? Perspectives of editorial board members, International Journal of Contemporary Hospitality Management, 36(4), 1418-1431. https://doi.org/10.1108/IJCHM-12-2022-1514 [SSCI]
    23. Lei, S. S. I., Fong, L. H. N., & Shen, Y. (2024), “Touch over tech”: A longitudinal examination of human touch along a travel journey, International Journal of Contemporary Hospitality Management, 36(3), 927-945. https://doi.org/10.1108/IJCHM-11-2022-1372 [SSCI]
    24. Tang, X., Fong, L. H. N., & So, S. I. A. (2024), Towards a framework for perceived yuanfen in the accommodation service encounter: a grounded theory study, International Journal of Contemporary Hospitality Management, 36(1), 155-181. https://doi.org/10.1108/IJCHM-07-2022-0896. [SSCI]
    25. Nong S. Z., Fong, L. H. N., Hao R. R., & Koo, C. (2023), Why do Chinese tourists post selfie and who are they? An exploratory study, Tourism Management Perspectives, 48, https://doi.org/10.1016/j.tmp.2023.101174 [SSCI]
    26. Zhu, C., Fong, L. H. N., Liu, C., & Song, H., (2023), When social media meets destination marketing: The mediating role of attachment to social media influencer, Journal of Hospitality and Tourism Technology. 14(4), 643-657. https://doi.org/10.1108/JHTT-04-2022-0119 [SSCI]
    27. Zhu, C., Hall, M., Fong, L. H. N., Liu, C. Y. N. & Koupaei, S. N., (2023), Does a good story prompt visit intention? Evidence from the augmented reality experience at a heritage site in China, Journal of Heritage Tourism. 18(4), 427-444. https://doi.org/10.1080/1743873X.2023.2188451
    28. Zhu, C., Wu, D. C. W., Hall, M., Fong, L. H. N., Koupaei, S. N., & Lin, F. (2023), Exploring non-immersive virtual reality experiences in tourism: Empirical evidence from a world heritage site, International Journal of Tourism Research, 25, 372-383. https://doi.org/10.1002/jtr.2574. [SSCI]
    29. Fong, L. H. N., Zhang, C. X., & Wang, Z. (2023), Tourist-host identity risk: Scale development and consequences, Journal of Travel Research, 62(7), 1588-1604. https://doi.org/10.1177/00472875221127680 [SSCI]
    30. Fong, L. H. N., Lei, S. S. I., Chow, C. W. C. & Lam, L. W. (2023), Sensory marketing in hospitality: A critical synthesis and reflection, International Journal of Contemporary Hospitality Management, 35(8), 2916-2928. https://doi.org/10.1108/IJCHM-06-2022-0764 [SSCI]
    31. Zhu, C., Fong, L. H. N., Gao, H. & Liu, C. Y. N. (2023), When TikTok meets Celebrity: An investigation of how celebrity attachment influences visit intention, Current Issues in Tourism, 26(17), 2762-2776, https://doi.org/10.1080/13683500.2022.2097058 [SSCI]
    32. Zhu, C., Fong, L. H. N., & Gan, M. (2023), Rethinking the consequences of postmodern authenticity: The case of a World Cultural Heritage in augmented reality, Current Issues in Tourism, 25(4), 617-631, https://doi.org/10.1080/13683500.2022.2033181 [SSCI]
    33. Ye, B. H., He, J., Fong, L. H. N., Yan, Q., & Liu, Q. (2023), How does cuteness become the cue? Investigating the impact of cute destination spokespersons on tourist travel intention, Journal of Destination Marketing & Management, 27, 100758. https://doi.org/10.1016/j.jdmm.2022.100758 [SSCI]
    34. Ye, H., Chen, S., Law, R., & Fong, L. H. N. (2022), Knowledge mapping of robotics applications in tourism and hospitality, Journal of Smart Tourism. 2(4), 11-23. https://doi.org/10.52255/smarttourism.2022.2.4.3
    35. Zhu, C., Fong, L. H. N., Gao, H., Shang, Z. & Buhalis, D. (2022), How does celebrity involvement influence travel intention? The case of promoting Chengdu on TikTok, Information Technology & Tourism, 24, 389-407, https://doi.org/10.1007/s40558-022-00233-w [SSCI]
    36. Min, Y., Nong, S. N., Fong, L. H. N., & Wu, A. M. S. (2022), Fallacy bias in casino gaming: An observational study of non-Asian and Asian Roulette gamblers, Journal of Gambling Business and Economics, 15(1), https://doi.org/10.5750/jgbe.v15i1.1977.
    37. Lin, K., Fong, L. H. N., & Law, R. (2022), Live streaming in tourism and hospitality: A literature review, Asia Pacific Journal of Tourism Research, 27(3), 290-304, https://doi.org/10.1080/10941665.2022.2061365 [SSCI]
    38. Ly, T. P., Leung, D., & Fong, L. H. N. (2022). Repeated stay in homestay accommodation: An implicit self-theory perspective, Tourism Recreation Research, 47(5-6), 569-582, https://doi.org/10.1080/02508281.2021.1882101
    39. Fong, L. H. N., Ye, B. H., Leung, D., & Leung, X. Y. (2022), Unmasking the imposter: Do fake hotel reviewers show their faces in profile pictures? Annals of Tourism Research, 93, https://doi.org/10.1016/j.annals.2021.103321 [SSCI]
    40. Cheng, E. N. M., So, A. S. I., & Fong, L. H. N. (2022). Place perception and support for sustainable tourism development: The mediating role of place attachment and moderating role of length of residency, Tourism Planning & Development, 19(4), 279-295,  https://doi.org/10.1080/21568316.2021.1906740
    41. Sin, W. W. I., Lin, K. J., Fong, L. H. N., & Law, R., (2022). Turnover and retention of Generation Z during probation in hospitality: The case of Macao, Journal of Hospitality & Tourism, 20(1), 71-88.
    42. Chui, P. M. W., Fong, L. H. N., Ren, J. & Tam, L. H. K. (2022), Anchoring effects in repeated auctions of homogeneous objects: Evidence from Macao, Journal of Economic Psychology, 90, 102514. https://doi.org/10.1016/j.joep.2022.102514 [SSCI]
    43. Zhu, C., Fong, L. H. N., Shang, Z., & Gan, M. (2022), Rethinking the impact of theme-park image on perceived value and behavioral intention: The case of Chimelong Ocean Kingdom, China, Sustainability, 14, 2349, https://doi.org/10.3390/su14042349 [SSCI]
    44. Wang, E. Y., Fong, L. H. N., & Law, R. (2022). Detecting fake hospitality reviews through the interplay of emotional cues, cognitive cues, and review valence, International Journal of Contemporary Hospitality Management, 34(1), 184-200 [SSCI]
    45. Song H., Zhu, C., & Fong, L. H. N. (2021), Exploring residents’ perceptions and attitudes towards sustainable tourism development in traditional villages: The lens of stakeholder theory, Sustainability, 13(23), 13032 https://doi.org/10.3390/su132313032 [SSCI]
    46. Albayrak, T., Cengizci, A. D., Caber, M., & Fong, L. H. N. (2021). Big data use in determining competitive position: The case of theme parks in Hong Kong, Journal of Destination Marketing & Management, 22, 100668, https://doi.org/10.1016/j.jdmm.2021.100668 [SSCI]
    47. Cheng, N., Fong, L. H. N., & Law, R. (2021). Mobile payment technology in hospitality and tourism: A critical review through the lens of demand, supply, and policy, International Journal of Contemporary Hospitality Management, 33(10), 3636-3660 [SSCI]
    48. Leung, D., Ly, T. P., Fong, L. H. N., & Zhang, C. X. (2021). The influence of consumers’ implicit self-theories on homestay accommodation selection, International Journal of Tourism Research, 23, 1059-1072 [SSCI]
    49. Lai, R. N. & Fong, L. H. N. (2021). Development strategies in a market of high vacancies and sticky rates: The case of hotel industry, International Real Estate Review, 24(3), 363-383.
    50. Wang, E. Y., Luo, S. Y., Fong, L. H. N., & Law, R. (2021). Video-induced visit to a destination: The psychological mechanism and the role of video sharing sources, Journal of Smart Tourism, 1(3), 7-16.
    51. Chan, I. C. C., Law, R., Fong, L. H. N., & Zhong, L. (2021). Website design in tourism and hospitality: A multilevel review, International Journal of Tourism Research. 23, 805-815 [SSCI]
    52. Chan, M. T. Y., Fong, L. H. N., & Law, R., (2021). Choosing the right social media influencer for hotel: The perspective of consumers, Journal of Hospitality & Tourism, 19(1), 36-47.
    53. Tsai, H., & Fong, L. H. N. (2021). Casino-induced satisfaction of needs and casino customer loyalty:  The moderating role of subjective norms and perceived gaming value, Journal of Travel & Tourism Marketing, 38(5), 480-492. [SSCI]
    54. Fong, L. H. N., Leung, D., Ly, T. P., & Zhang X. (2021). Culture mindsets shape intention to stay in foreign peer-to-peer accommodation: Exploring underlying mechanisms, Journal of Hospitality and Tourism Management, 48, 110-118. [SSCI]
    55. Ye, B. H., Ye, H., Li, P., & Fong, L. H. N. (2021). The impact of hotel servicescape on customer mindfulness and brand experience: The moderating role of length of stay, Journal of Hospitality Marketing & Management, 30(5), 592-610 [SSCI]
    56. Li, S., Fong, L. H. N., Zhang, C., & Chen, M. (2021) Investigating the motivations and constraints of Chinese peer-to-peer accommodation hosts, International Journal of Contemporary Hospitality Management, 33(1), 305-326 [SSCI]
    57. Fong, L. H. N., Nong, S. Z., Leong, D., & Ye, B. H. (2021) Choice of non-monetary incentives and coupon redemption intention: Monetary saving and price consciousness as moderators, International Journal of Hospitality Management, 94, 102816 [SSCI]
    58. Wang, E. Y., Fong, L. H. N., Lo, N. S. T., & Shi, F. (2021). My deal expires soon: Can time restriction and exclusivity induce clickthrough in hospitality promotional offer?, International Journal of Hospitality Management, 92, 102711 [SSCI]
    59. Fong, L. H. N., Law, R., & Ye, B. H. B. (2021). Outlook of tourism recovery amid an epidemic: Importance of outbreak control by the government, Annals of Tourism Research, 86, 102951 [SSCI]
    60. Ye, B. H. B., Fong, L. H. N., & Luo, J. M. (2021). Parasocial interaction on tourism companies’ social media sites: Antecedents and consequences, Current Issues in Tourism, 24(8), 1093-1108 [SSCI]
    61. Chark, R., Lam, L. W., & Fong, L. H. N. (2020). Morning larks travel more than night owls? Chronotypical effect on travel frequency through novelty seeking, Tourism Management, 77, 104035 [SSCI]
    62. Nong, Z. S., Fong, L. H. N., Fong, D. K. C., & Lam, D. (2020), Segmenting Chinese gamblers based on gambling forms: A Latent class analysis, Journal of Gambling Studies. 36, 141-159 [SSCI]
    63. Fong, L. H. N., He, H., Chao, M. M., Leandro, G., & King, D. (2019), Cultural essentialism and tailored hotel service for Chinese: The moderating role of satisfaction, International Journal of Contemporary Hospitality Management. 31(9), 3610-3626 [SSCI]
    64. Zhang, X., Fong, L. H. N., & Li, S-N. (in press), The role of co-creation and place attachment in festival evaluation, International Journal of Hospitality Management. [SSCI]
    65. Chark, R., Fong, L. H. N., Tang, C. M. F. (2019), A room of one’s own: Need for uniqueness counters online WoM, Cornell Hospitality Quarterly. 60(3), 216-232 [SSCI]
    66. Zhang, C. X., Fong, L. H. N., Li, S. N., & Ly, T. P. (2019), National identity and cultural festivals in postcolonial destinations, Tourism Management, 73, 94-104 [SSCI]
    67. Fong, L. H. N., Chui, P. M. W., Cheong, I. S. C., & Fong, D. K. C. (2018), Moderating effects of social support on job stress and turnover intentions, Journal of Hospitality Marketing & Management, 27(7), 795-810 [SSCI]
    68. Chan, I. C. C., Fong, D. K. C., Law, R., & Fong, L. H. N. (2018), State-of- the-art social customer relationship management, Asia Pacific Journal of Tourism Research, 23(5), 423-436. [SSCI]
    69. Law, R., Fong, D. K. C., Chan, I. C. C., & Fong, L. H. N. (2018), Systematic review of hospitality CRM research, International Journal of Contemporary Hospitality Management, 30(3), 1686-1704. [SSCI]
    70. Fong, L. H. N., Lam, D., & Fong, D. K. C. (2018). Controllable superstition and its relationship with enduring and behavioral involvement in gambling, International Gambling Studies, 18(1), 92-110. [SSCI]
      • Media coverage:
      • Gambling Research Exchange Ontario, The role of controllable superstition in gambling involvement, March 14, 2018.
    71. Fong, D. K. C., Fong, L. H. N., Chark, R., & Chui, P. M. W. (2018). The bias of size in gambling decisions: Evidence from a casino game, Cornell Hospitality Quarterly, 59(1), 78-84. [SSCI]
      • Media coverage:
      • Management INK, The bias of size in gambling decisions: Evidence from a casino game hierarchy, November 17, 2017.
    72. Fong, L. H. N., Lam, L. W., & Law, R. (2017). How locus of control shapes intention to reuse mobile apps for making hotel reservations: Evidence from Chinese consumers, Tourism Management, 61, 331-342. [SSCI]
      • Media coverage:
      • Pacific Asia Travel Association (PATA), Hotel Online, and 9 others,
      • In control with mobile booking apps? September 24, 2018.
    73. Chan, I. C. C., Lam, L. W., Chow, C. W. C., L. H. N., & Law, R. (2017). The effect of online social reviews on hotel booking intention: The role of reader-reviewer similarity, International Journal of Hospitality Management, 66, 54-65. [SSCI]
    74. Loi, L. T. I., So, A. S. I., Lo, I. S., & Fong. L. H. N. (2017). Does the quality of tourist shuttles influence revisit intention through destination image and satisfaction? The case of Macao, Journal of Hospitality and Tourism Management, 32, 115-123. [SSCI]
    75. Fong. L. H. N., So, A. S. I., & Law, R. (2017). Exploring jaycustomer behavior and handling approach, International Journal of Contemporary Hospitality Management, 29(5), 1403-1425. [SSCI]
    76. Fong. L. H. N., Lei, S. S. I., & Law, R. (2017). Asymmetry of hotel ratings on TripAdvisor: Evidence from single- versus dual-valence reviews, Journal of Hospitality Marketing & Management, 26(1), 67-82. [SSCI]
    77. Law, R., Sun, S., Fong, D. K. C., Fong, L. H. N., & Fu, H. (2016). A systematic review of China’s outbound tourism research, International Journal of Contemporary Hospitality Management, 28(12), 2654-2674. [SSCI]
    78. Fong, L. H. N., Fong, D. K. C., & Law, R. (2016). A Formative Approach to Modeling Residents’ Perceived Impacts of Casino Development, Journal of Travel & Tourism Marketing. 33(8), 1181-1194. [SSCI]
    79. Wong, A. I., Fong, L. H. N., & Law, R. (2016). A longitudinal multilevel model of tourist outbound travel behavior and the dual-cycle model, Journal of Travel Research. 55(7), 957-970. [SSCI]
    80. Sun, S., Fong, L. H. N., Law, R., & Luk, C. (2016). An investigation of Gen-Y’s online hotel information search: The case of Hong Kong, Asia Pacific Journal of Tourism Research, 21(4), 171-185. [SSCI]
    81. Huang, Y., Fong, L. H. N., & Law, R. (2016). Concerns of integrated resort customers: Content analysis of reviews on TripAdvisor. e-Review of Tourism Research, 7. Retrieved from http://3ws1wk1wkqsk36zmd6ocne81.wpengine.netdna-cdn.com/files/2016/01/ ENTER2016_submission_8.pdf.
    82. Fong, L. H. N., So, A. S. I, & Law, R. (2016). Betting decision under break-streak pattern: Evidence from casino gaming, Journal of Gambling Studies, 32(1), 171-185. [SSCI]
    83. Fong, L. H. N., Law, R., Tang, C. M. F., & Yap, M. H. T. (2016). Experimental research in hospitality and tourism: A critical review, International Journal of Contemporary Hospitality Management, 28(2), 246-266. [SSCI]
    84. Leung, D., Lo, A., Fong, L. H. N., & Law, R. (2015). Applying the Technology-Organization-Environment framework to explore ICT initial and continued adoption – An exploratory study of an independent hotel in Hong Kong, Tourism Recreation Research, 40(3), 391-406. [ESCI]
    85. Law, R., Fong, L. H. N., & Fong, D. K. C. (2015). How useful are university rankings in tourism? Annals of Tourism Research, 54, 219-221. [SSCI]
    86. Fong, L. H. N., Au, N., & Law, R. (2015). Recent research in Asia Pacific: The case of a professionally affiliated journal, Journal of Travel & Tourism Marketing, 32(3), 161-179. [SSCI]
    87. Law, R., Leung, R., Lo, A., Leung, D., & Fong, L. H. N. (2015). Distribution channel in hospitality and tourism: Revisiting disintermediation from the perspectives of hotels and travel agencies, International Journal of Contemporary Hospitality Management, 27(3), 431-452. [SSCI]
    88. Yap, M. H. T., Ineson, E. M., Tang, C. M. F., & Fong, L. H. N. (2015). Chinese hospitality students’ perceptions of diversity management, Journal of Hospitality & Tourism Education, 27(2), 60-68. [ESCI]
    89. Shani, A., Fong, L. H. N., Leung, D., Law, R., Gavriel-Fried, B., & Chhabra, D. (2014). Ethics of gambling? Tourism Recreation Research, 39(3), 453-486. [ESCI]
    90. Fong, L. H. N., Law, R., and Lam, D. (2014). An examination of factors driving Chinese gambler’s fallacy bias, Journal of Gambling Studies, 30(3), 757-770. [SSCI]
    91. Leung, D., Li, G., Fong, L. H. N., Law, R., and Lo, A. (2014). Current state of China tourism research. Current Issues in Tourism, 17(8), 679-704. [SSCI]
    92. Fong, L. H. N., Lee, H. A., Luk, C., & Law, R. (2014). How do hotel and tourism students select internship employers? A segmentation approach. Journal of Hospitality, Leisure, Sport & Tourism Education, 15, 68-79. [SSCI]
    93. Law, R., Fong, L. H. N., and Leung, D. (2013). Hospitality research in China: A review of publications in leading journals. China Management Studies, 8(3), 147-182
    94. So, S. I., Dioko, L. A. N., & Fong, L. H. N. (2012). Attracting divergent segments to a destination: Assessing segment compatibility by activities sought-a case study of Macao. Journal of Vacation Marketing, 18(4), 341-357. [SSCI]
    95. Fong, D. K. C., Fong, L. H. N., & Li, S. Z. (2011). The social cost of gambling in Macao: Before and after the liberalisation of the gaming industry. International Gambling Studies, 11(1), 43-56. [SSCI]
    96. Ozorio, B., Lam, D., & Fong, H. N. (2010). The influence of individualism and uncertainty avoidance on per capita gambling turnover. International Gambling Studies, 10(3), 221-238. [SSCI]
    97. Fong, K. C., & Fong, H. N. (2009). Ten years after the handover: Retrospect and prospect of the development of Macau gaming industry. Hong Kong and Macau Studies, 16(Winter), 23-40, (in Chinese).
  • Book Chapters
    1. Fong, L. H. N. (in press). Artificial intelligence. In D. Buhalis (Ed.), Encyclopedia of Tourism Management and Marketing. Cheltenham, UK: Edward Elgar Publishing.
    2. Fong, L. H. N. (in press). Publishing experimental research in hospitality and tourism: Some key insights. In F. Okumus, S. M. Rasoolimanesh, & S. Jahani (Eds.), Contemporary Research Methodology for Hospitality and Tourism (pp. 111-126). Bingley, UK: Emerald Publishing.
    3. Fong, L. H. N., Wang, E., Law, R., & Chai, S. (in press).  Experimental research in e-tourism: A critical review. In Xiang, Z., Fuchs, M., Gretzel, U. & Höpken, W. (Eds.), Handbook of e-Tourism. Cham, Switzerland: Springer International Publishing.
    4. Nong, S. Z & Fong, L. H. N. (2022). “Better not let me know”: The mediating role of regret on the relation between social comparison discrepancy in online hotel review and revisit intention. In Stienmetz, J., Ferrer-Rosell B., & Massimo, D. (Eds.), Information and Communication Technologies in Tourism 2022 (pp. 87-96). Cham, Switzerland: Springer International Publishing.
    5. Tam, S. S., Fong, L. H. N., & Law, R. (2022). Management response to online review: The case of Hong Kong luxury hotels. In Stienmetz, J., Ferrer-Rosell B., & Massimo, D. (Eds.), Information and Communication Technologies in Tourism 2022 (pp. 123-133). Cham, Switzerland: Springer International Publishing.
    6. Tam, S. S., Ye, H., Law, R., & Fong, L. H. N. (2022). Analyzing individual, institutional, and regional contributions to e-tourism: The case of ENTER proceedings (1996-2021). In Stienmetz, J., Ferrer-Rosell B., & Massimo, D. (Eds.), Information and Communication Technologies in Tourism 2022 (pp. 431-442). Cham, Switzerland: Springer International Publishing.
    7. Wang, E. Y., Fong, L. H. N., & Law, R. (2020). Review helpfulness: The influences of price cues and hotel class. In J. Neidhardt & W. Wörndl (Eds.), Information and Communication Technologies in Tourism 2020 (pp. 280-291). Cham: Springer International Publishing.
    8. Fong, L. H. N., Chan, I. C. C., Law, R., & Ly, T. P. (2018), The mechanism that links the implicit theories of intelligence and continuance of information technology: Evidence from the use of mobile apps to make hotel reservations. In Stangl, B. & Pesonen, J. (Eds.), Information and Communication Technologies in Tourism 2018 (pp. 323-335). Cham, Switzerland: Springer International Publishing.
    9. Fong, L. H. N. (2017). The effect of user-generated content on consumer responses in hotels and restaurants: A social communication framework. In Gursoy D. (Ed.) Routledge Handbook of Hospitality Marketing (pp. 551-561). London, UK: Taylor & Francis.
    10. Sun, S. Y. Y., Law, R., Luk, C., & Fong, L. H. N. (2017). Channels for searching hotel and travel information. In Schegg R. & Stangl, B. (Eds.) Information and Communication Technologies in Tourism 2017 (pp. 445-458). Switzerland: Springer International Publishing.
    11. Sun, S. Y. Y., Law, R., Schuckert, M., & Fong, L. H. N. (2015). An investigation of hotel room reservation: What are the diverse pricing strategies among competing hotels? In Tussyadiah, I. & Inversini, A. (Eds.) Information and Communication Technologies in Tourism 2015 (pp. 723-734). Berlin Heidelberg: Springer-Verlag.
    12. Fong, L. H. N., Lee, A. H., Luk, C., Leung, D., and Law, R. (2014). Sharing internship experience on the Internet: A study of tourism and hotel management college students. In Xiang, Z. & Tussyadiah, I. (Eds.), Information and Communication Technologies in Tourism 2014 (pp. 785-797). Switzerland: Springer.
    13. Leung, D., Lee, A. H., Fong, L. H. N., and Law, R. (2014). Assessing the visibility of hotels In Smartphones: A case study of hotels in Hong Kong. In Xiang, Z. & Tussyadiah, I. (Eds.), Information and Communication Technologies in Tourism 2014 (pp. 841-854). Switzerland: Springer.
    14. Fong, L. H. N., Lee, A. H., Leung, D., and Law, R. (2013). Between online and offline channels: Internship information search by tourism and hotel management college students. In Cantoni, L. & Xiang, Z. (Eds.), Information and Communication Technologies in Tourism 2013 (pp. 519-529). New York: Springer.
  • Special Issue Guest Editorial
    1. Leung, X. Y., Fong, L. H. N., & Mattila, A. S. (2023). Experimentation for knowledge creation in hospitality & tourism. Journal of Hospitality and Tourism Management, 55, 380-382. [SSCI]
    2. Fong, L. H. N., Gursoy, D. & Sigala, M. (2020). Experimental research in tourism, Asia Pacific Journal of Tourism Research. 25(7), 707-709.
    3. Okumus, F., Law, R., Fong, L. H. N., Koo, C. & Ye, B. H. (2017). Social media in hospitality and tourism, International Journal of Contemporary Hospitality Management. 29(2), 646-647.
  • Conference Report
    1. Fong, L. H. N. & Law, R. (2016), ENTER2016@ Bilbao – eTourism: Empowering Places, Anatolia: An International Journal of Tourism and Hospitality Research, 27(4), 552-554
  • Conference Papers
    1. Fong, L. H. N., Choe, J. J. Y., Agyeiwaah, E., & Lei, S. I. S., (2023), Insolation and unserved food in hotel staff canteens. Paper presented at the 2023 APacCHRIE Conference, Philippines.
    2. Costa, R. A., Chim-Miki, A. F., & Fong, L. H. N., (2023), Is my city a competitive tourism destination? A residents’ perspective assessment. Paper presented at the 2023 APacCHRIE Conference, Philippines.
    3. Chow, C. W. C., Fong, L. H. N., Loi, R., & Li, F. (2022), When does corporate social responsibility drive customer citizenship behavior in tourism and hospitality industry? Paper presented at the 2022 APacCHRIE Conference, Malaysia.
    4. Tang, X-J., & Fong, L. H. N., (2022), Chinese customers’ perceived yuanfen in hotels and intention to recommend: Feeling of gratitude as a mechanism. Paper presented at the 2022 APacCHRIE Conference, Malaysia.
    5. Zhang, C. X., Fong, L. H. N. (2021), Identity and risk perception: Chinese tourists visit Hong Kong. Paper presented at the 2021 APacCHRIE Conference, Singapore.
    6. Tang, X-J., & Fong, L. H. N. (2020), “Enjoy the present moment”: Present orientation, attitude towards new tourism experience, and the mediating effect of prevention focus. Paper presented at the 2020 APacCHRIE Conference, Hong Kong S.A.R., China.
    7. Chan, I. C. C., Law, R., & Fong, L. H. N. (2020), Exploring the role of human images on hotel websites. Paper presented at the 2020 APacCHRIE Conference, Hong Kong S.A.R., China.
    8. Wang, E. Y., Fong, L. H. N., & Lam, D. (2019), Emotions in online review and consumer response: Future research directions in hospitality and tourism. Paper presented at the 2019 APacCHRIE & EuroCHRIE Joint Conference, Hong Kong S.A.R., China.
    9. Ly, T. P., & Fong, L. H. N. (2018), What factors drive tourists to visit museums: The role of implicit personality belief. Paper presented at The Asia Pacific Tourism Association (APTA) 2018 Annual Conference, Mactan (Cebu), Philippines.
    10. Yap, M. H. T., Ineson, E. M., Tang, C. M. F., & Fong, L. H. N. (2014), Chinese hospitality students’ perceptions of diversity management. Paper presented at the 12th Asia-Pacific CHRIE Conference, Kuala Lumpar, Malaysia.
    11. Fong, L. H. N., Leung, D., & Law, R. (2013). The effect of choice of coupon incentive on consumer reaction: The case of restaurant coupon promotion. Paper presented at the 11th Asia-Pacific CHRIE Conference, Macau S.A.R., China.
    12. Leung, D., Sun, L. H. L., & Fong, L. H. N. (2013). Information quality evaluation of hotel websites in Macau: Model development and empirical evaluation. Paper presented at the 11th Asia-Pacific CHRIE Conference, Macau S.A.R., China.
    13. Fong, L. H. N., Poon, P. C. M., & Fung, D. S. F. (2013). Chinese customers’ satisfaction with hotels in Hong Kong: Determinants and moderating role of Chinese populations. Paper presented at the International Conference on Tourism Development 2013, Penang, Malaysia.
    14. Fong, L. H. N. (2013). Perceived luck in games of chance: Determinants and effect on intention to play. Paper presented at the ENTER Conference 2013, Innsbruck, Austria.
    15. Fong, L. H. N., & Law, R. (2012). Locus of control on luck: Theoretical and strategic implications for casino gaming. Paper presented at the First Asia Pacific Conference on Gambling & Commercial Gaming Research, Macau S.A.R., China.
    16. Fong, H. N., Lee, A. H., & Ladkin, A. (2011). Decomposition of perception of luck: Gamblers in Macao casino hotels. Paper presented at the 9th Asia-Pacific CHRIE Conference, Hong Kong.
    17. So, S. I. A., Dioko, L. A. N., & Fong, H. N. (2010). Is the strategy of attracting both gaming and heritage tourists working for Macao? An implication to destination marketers. Paper presented at the 8th Asia-Pacific CHRIE Conference, Phuket, Thailand.
    18. Lam, D., Ozorio, B., & Fong, H. N. (2008). An investigation into the effects of individualism and uncertainty avoidance on per capita gross lottery and casino gambling turnover. Paper presented at the 5th International Conference on Gaming Industry & Public Welfare, Beijing, China.
  • Book Review
    1. Zhu, C. & Fong, L. H. N. (in press). [Review of the book Contemporary Research Methods in Hospitality and Tourism, by F. Okumus, S. M. Rasoolimanesh, & S. Jahani]. Information Technology & Tourism.
    2. Nong, S. Z. & Fong, L. H. N. (in press). [Review of the book Eye tracking in tourism, by M. Rainoldi & M. Jooss]. Information Technology & Tourism.
    3. Fong, L. H. N. & Law, R. (2014). [Review of the book Managing Airports: An International Perspective, by A. Graham]. Tourism Management, 42, 194-195.
    4. Fong, L. H. N. & Law, R. (2013). [Review of the book A Primer on partial least squares structural equation modeling (PLS-SEM), by J. F. Hair, G. T. M. Hult, C. M. Ringle, & M. Sarstedt]. European Journal of Tourism Research, 6(2), 211-213.
  • Trade Article
    1. Chong, K. I. W. & Fong, L. H. N. (2023, January 27). Should Macau integrated resort operators improve the back-of-house environment? Plataforma Macau (in Chinese and Portuguese).
    2. Fong, H. N. (2006, June). How should Macao develop conference industry? Business Intelligence, 10, 41 (in Chinese).

Ad-hoc Reviewer

  • Journals
    • Advances in Hospitality and Tourism Research [ESCI]
    • Anatolia: An International Journal of Tourism and Hospitality Research [ESCI]
    • Annals of Leisure Research [SSCI]
    • Annals of Tourism Research [SSCI]
    • Annals of Tourism Research Empirical Insights
    • Asia Pacific Business Review [SSCI]
    • Asia Pacific Journal of Tourism Research [SSCI]
    • British Food Journal [SSCI]
    • Cogent Business and Management
    • Computers in Human Behavior [SSCI]
    • Computers in Human Behavior Report
    • Cornell Hospitality Quarterly [SSCI]
    • Corporate Social Responsibility and Environmental Management [SSCI]
    • Current Issues in Tourism [SSCI]
    • Current Psychology [SSCI]
    • Electronic Markets [SSCI]
    • Emerging Markets Finance and Trade [SSCI]
    • Environment, Development and Sustainability [SSCI]
    • Environmental Communication [SSCI]
    • Euro Asia Journal of Management
    • European Journal of Management Issues
    • European Journal of Tourism Research [ESCI]
    • Event Management [ESCI]
    • Frontiers in Psychology [SSCI]
    • Frontiers in Public Health [SSCI]
    • IEEE Transactions on Engineering Management [SSCI]
    • Information [ESCI]
    • Information & Management [SSCI]
    • Information Systems Frontiers [SSCI]
    • Information Technology & Tourism [SSCI]
    • International Gambling Studies [SSCI]
    • International Hospitality Review
    • International Journal of Consumer Studies [SSCI]
    • International Journal of Contemporary Hospitality Management [SSCI]
    • International Journal of Environmental Research and Public Health [SSCI]
    • International Journal of Event and Festival Management [ESCI]
    • International Journal of Hospitality & Tourism Administration
    • International Journal of Hospitality Management [SSCI]
    • International Journal of Human-Computer Interaction [SSCI]
    • International Journal of Information Management [SSCI]
    • International Journal of Information Technology & Decision Making [SSCI]
    • International Journal of Tourism Cities [ESCI]
    • Information Resources Management Journal [ESCI]
    • Journal of Air Transport Management [SSCI]
    • Journal of Business Research [SSCI]
    • Journal of China Tourism Research [ESCI]
    • Journal of Convention & Event Tourism [ESCI]
    • Journal of Destination Marketing & Management [SSCI]
    • Journal of Ecotourism
    • Journal of Evidence-based Medicine
    • Journal of Gambling Studies [SSCI]
    • Journal of Global Hospitality and Tourism
    • Journal of Heritage Tourism [ESCI]
    • Journal of Hospitality and Tourism Insights [ESCI]
    • Journal of Hospitality and Tourism Management [SSCI]
    • Journal of Hospitality & Tourism Research [SSCI]
    • Journal of Hospitality and Tourism Technology [SSCI]
    • Journal of Hospitality Marketing & Management [SSCI]
    • Journal of Leisure Research [SSCI]
    • Journal of Macau Studies (Chinese)
    • Journal of Marketing Communications
    • Journal of Pacific Rim Psychology [SSCI]
    • Journal of Policy Research in Tourism, Leisure and Events [ESCI]
    • Journal of Retailing and Consumer Services [SSCI]
    • Journal of Smart Tourism
    • Journal of Tourism and Cultural Change [SSCI]
    • Journal of Tourism History [ESCI]
    • Journal of Tourism Research & Hospitality
    • Journal of Tourism Sciences
    • Journal of Travel & Tourism Marketing [SSCI]
    • Journal of Vacation Marketing [SSCI]
    • Land [SSCI]
    • Leisure
    • Regional Science, Policy and Practice
    • Sage Open [SSCI]
    • Social Behavior and Personality [SSCI]
    • Spanish Journal of Marketing
    • Sustainability [SSCI]
    • Technological Forecasting and Social Change [SSCI]
    • Technologies [ESCI]
    • Telematics and Informatics [SSCI]
    • The International Journal of Management Education [SSCI]
    • Tourism Analysis: An Interdisciplinary Journal [ESCI]
    • Tourism Recreation Research [ESCI]
    • Tourism Management [SSCI]
    • Tourism Management Perspectives [SSCI]
    • Urban, Planning and Transport Research
    • Young Consumers [ESCI]

(for details, see my Publons profile at https://publons.com/author/656952/lawrence-hoc-nang-fong#profile)

  • Conferences
    • Managing Tourism Across Continents Conference 2023
    • The Asia-Pacific CHRIE Conference 2022, Malaysia
    • 2022 Annual ICHRIE Conference
    • The Asia-Pacific CHRIE Conference 2021, Singapore
    • The Asia-Pacific CHRIE Conference 2020, Hong Kong S.A.R., China
    • 2020 Annual ICHRIE Conference
    • European Marketing Academy Annual Conferenc Save e 2020
    • 30th Annual Council for Australasian Tourism and Hospitality Education Conference 2020
    • ENTER Conference 2020
    • The Asia-Pacific CHRIE & EuroCHRIE Conference 2019, Hong Kong S.A.R., China
    • The Global Travel & Tourism Partnership (GTTP) Annual Conference 2018, Macau S.A.R., China
    • The Asia-Pacific CHRIE Conference 2018, Guangzhou, China
    • 3rd Global Tourism & Hospitality Conference
    • The Asia-Pacific CHRIE Conference 2017, Bali, Indonesia
    • 2nd Global Tourism & Hospitality Conference
    • 15th Asia Pacific Forum for Graduate Students Research in Tourisim
    • The Asia-Pacific CHRIE Conference 2016, Bangkok, Thailand
    • The Asia-Pacific CHRIE Conference 2015, Auckland, New Zealand
    • The 20th Asia Pacific Tourism Association Conference
    • Global Tourism & Hospitality Conference and Asian Tourism Forum 2014
    • The Asia-Pacific CHRIE Conference 2013, Macau S.A.R., China
    • The 16th Pacific Asia Conference on Information Systems, Hochiminh City, Vietnam
  • Book Proposal
    • Routledge

Grants

  • How does expressive writing reduce job burnout in hospitality? Multi-year Research Grant, University of Macau, 2023 ~ 2024. (Principal Investigator)
  • When does cause-related marketing drive customer citizenship behavior in tourism and hospitality industry? Tourism Education and Training for the Guangdong-Hong Kong-Macao Greater Bay Area of Higher Education Fund, 2021 ~ 2023 (Co-investigator)
  • Neurocognitive mechanisms of gaming and gambling addictions, Collaborative Research Grant, University of Macau, 2021 – 2022. (Co-Investigator)
  • Responses and interventions to customer incivility: A multi-perspective study, Macau Higher Education Fund, 2020 – 2022. (Co-Investigator)
  • Visiting your “compatriots”? Risk and identity conflicts of Chinese tourists to Hong Kong, British Academy/Leverhulme Small Research Grants, 2020 – 2021. (Co-Investigator)
  • Alleviating residents’ negative emotions towards overtourism in the Greater Bay Area: Policy implications from the expressive writing approach, Hospitality and Tourism Research Centre Grant, The Hong Kong Polytechnic University, 2019 – 2022. (Co-Investigator)
  • Does writing commentary shape hotel online rating? Multi-year Research Grant, University of Macau, 2018 – 2020. (Principal Investigator)
  • The effects of aroma and music on hotel guests’ satisfaction, Multi-year Research Grant, University of Macau, 2018 – 2020. (Co-Investigator)
  • Cognitive biases by the size of the medium in value perception, Multi-year Research Grant, University of Macau, 2017 – 2019. (Co-Investigator)
  • Diluting the Magical Contagion Effect of Reclaimed Water: Implications to Hoteliers, Multi-year Research Grant, University of Macau, 2016 – 2018. (Principal Investigator)
  • Neuroeconomic Study of Pathological Gambling, Multi-year Research Grant, University of Macau, 2016 – 2019. (Co-Investigator)
  • Evaluation of Hotel Websites using Fuzzy Multiple Attribute Decision Making Model, School of Hotel and Tourism Management One-off Special Fund, The Hong Kong Polytechnic University, 2016 – 2019. (Co-Investigator)
  • Developing a Scale to Measure Superstitious Beliefs in Casino Gaming, Start-up Research Grant, University of Macau, 2014 – 2015. (Principal Investigator)
  • Macao Visitor Profile Study, Institute for the Study of Commercial Gaming Research Fund, University of Macau, 2009. (Co-Investigator)
  • Responsible Gambling Awareness and Usage among Macao Residents and Tourists, Institute for the Study of Commercial Gaming Research Fund, University of Macau, 2009. (Co-Investigator)

Awards

  • Reviewer of the Year Award 2022, Journal of Vacation Marketing
  • Best Poster Award (3rd Place), The 3rd Macau Symposium on Cognitive and Brain Sciences (MSCBS 2022), University of Macau
  • Merit Prize, The 6th Outstanding Achievement Awards for Macao Research in Humanities and Social Sciences, Macao Foundation
  • 2021/22 Outstanding Teaching Award, Faculty of Business Administration, University of Macau
  • Publons Top Peer Reviewer Award 2019, Recognized as One of the Top 1 Per Cent of Peer Reviewers in Cross-field, Publons
  • Publons Top Peer Reviewer Award 2019, Recognized as One of the Top 1 Per Cent of Peer Reviewers in Social Sciences, Publons
  • Research Award 2018 – Best of the Faculty, Faculty of Business Administration, University of Macau
  • Best Reviewer for the 16th Asia Pacific CHRIE (ApacCHRIE) Conference 2018
  • Publons Peer Review Award 2018, Recognized as One of the Top 1 Per Cent of Peer Reviewers in Social Sciences, General, Publons
  • Publons Peer Review Award 2017, Recognized as One of the Top 1 Per Cent of Peer Reviewers in Social Sciences, Publons
  • Publons Peer Review Award 2017, Recognized as One of the Top 1 Per Cent of Peer Reviewers in Business, Management, and Accounting, Publons
  • Outstanding Academic Staff 2016/2017, Faculty of Business Administration, University of Macau
  • Sentinel of Science Award 2016, Recognized as the Top 10 Per Cent of Researchers Contributing to the Peer Review of the Field of Business, Management and Accounting, Publons
  • Teaching Award 2017, Faculty of Business Administration, University of Macau
  • Research Award 2016, Faculty of Business Administration, University of Macau
  • Teaching Award 2016, Faculty of Business Administration, University of Macau
  • Research Award 2015, Faculty of Business Administration, University of Macau
  • Teaching Award 2015, Faculty of Business Administration, University of Macau

Academic Service

  • President, Asia Pacific CHRIE (July 2024 ~ Present)
  • Vice President, Asia Pacific CHRIE (August 2023 ~ July 2024)
  • Secretary, Asia Pacific CHRIE (August 2021 ~ July 2023)
  • Speaker in the “Workshop on Experimental Research in Hospitality and Tourism: Editorial Board Members’ Opinions” at the 2022 International CHRIE Summer Conference (August 2022)
  • Journal of Hospitality & Tourism Research Best Paper Award Committee Member (2021 ~ 2023)
  • Moderator in the APacCHRIE Webinar “How to write successful grant proposals?” (April 2022)
  • Keynote speaker in the Consumer Behavior in Tourism Symposium – CBTS2021 (December 2021)
  • Selection committee member of the poster award for “The 1st International Symposium on Addition and Decision Making”, University of Macau (September – November 2021)
  • Speaker in the “Workshop on Experimental Design and Data Analysis: Tips & Tricks” at the Journal of Hospitality and Tourism Management Symposium (October 2021)
  • Session moderator in the APacCHRIE Regional Programming at the 2021 International CHRIE Summer Conference (July 2021)
  • Speaker in the “Workshop on Experimental Research Method in Hospitality and Tourism” at the 2021 International CHRIE Summer Conference (July 2021)
  • Director of Marketing, Asia Pacific CHRIE (July 2020 – June 2021)
  • Session moderator in the 2021 APacCHRIE Conference (June 2021)
  • Reviewer for the Greater Bay Area Tourism Education Fund (2020 – 2021)
  • Participation in the QS World University Rankings exercises (2015 – 2023)
  • Participation in the Financial Times Survey on Academic Journals (December 2020)
  • Convener, Tourism Tribune China Tourism Research Annual Conference 2020 Series: “Forum on Integrated Greater Bay Area Tourism and Destination Image” (5-8 November 2020)
  • Session moderator in the 2020 APacCHRIE Conference (October 2020)
  • Speaker in the “Seminar on Macau Urban Planning: Economic Diversification and Regional Development” (October 2020)
  • Speaker in the APacCHRIE webinar entitled “PLS-SEM by SmartPLS: A quick walkthrough” (September 2020)
  • Country/Regional Representatives – Macau, Asia Pacific CHRIE (July 2017 – July 2020)
  • Participation in the FMS Journal Rating project (http://www.fms-journal.net/english?lang=3Den_us) (February 2020)
  • Speaker in the workshop entitled “Publishing in Scientific Journals” at the ENTER2020 Conference (January 2020)
  • Speaker in the “Seminar on Review of Past 20 years and Prospect of Next 10 years of Macau S.A.R.” (December 2019)
  • Speaker in the “Forum for Tourism and Hospitality Graduate Students in the Guangdong-Hong Kong-Macao Greater Bay Area” (November 2019)
  • Keynote speaker, panelist, and session moderator in the Experimental Methods in Tourism Research Symposium (September 2019)
  • Session moderator in the 2019 ApacChrie & EuroCHRIE Joint Conference (May 2019)
  • Panelist in a webinar organized by the Association of North America Higher Education International (February 2019)
  • Panel session moderator in the Responsible Gambling Symposium 2018 (December 2018)
  • Panel session moderator in the Forum on Tourism and Hospitality Education in the Greater Bay Area (November 2018)
  • Panelist in the Cambodia International Gaming Conference 2018 (September 2018)
  • Session moderator in the ApacChrie 2018 Conference (June 2018)
  • Participation in Academic Reputation Survey of Clarivate Analytics (2018 – 2019)
  • Panelist of Publishing Workshop at the ENTER2018 PhD Workshop (January 2018)
  • Mentor for Research Clinic at ENTER2018 PhD Workshop (January 2018)
  • Participation in the Times Higher Education World University Rankings exercise (2017 – 2018; 2022)
  • Reviewer for the Research Grants Council of Hong Kong S.A.R., China (2017)
  • Convener, School of Hotel and Tourism Management, The Hong Kong Polytechnic University (Macao) Alumni Association (2016)
  • Chairperson of the Gaming Management Certificate Program, G2E Asia Global Gaming Expo 2014 (May 2014)
  • Program Committee Member of the ENTER Conference 2014 (October 2013 – January 2014)
  • Guest speakers at workshops / seminars organized by The Hong Kong Polytechnic University, Sun Yat-Sen University, Dalian University of Technology, Kyung Hee University, Dongbei University of Finance and Economics, Institute of Tourism Studies, Siam University, Taylor’s University, and Edinburgh Napier University
  • Doctoral thesis examiner (The Hong Kong Polytechnic University, University of Surrey, and City University of Macau)

Community Service

  • Member of the Economic Development Commission, Macau S.A.R. Government (November 2017 – Present)
  • Acting Member of Consultative Committee of Statistics, Statistics and Census Service, Macao S.A.R. Government (2015 – Present)
  • Consultant of the Young Entrepreneurs Aid Scheme sponsored by the Galaxy Entertainment Group Foundation (2015 ~ 2018)
  • Guest speakers and moderators at conferences / workshops / seminars organized by the Guangdong Tourism Bureau, the Ministry of Economy and Finance in Cambodia, Venetian Macau Ltd., Galaxy Entertainment Group Foundation, Melco Crown Entertainment, MGM Macau, Wynn Macau, MGS Entertainment Show, Centre for Macau Studies (University of Macau), Centre for Continuing Education (University of Macau), South China MBA Union, Macau & Korea Interaction Association, and Association of Macau Youth Volunteers
  • Interviewed by media including China Global Television Netowrk (CGTN), Inside Asian Gaming magazine, Hoje Macau newspaper, The Economist magazine, Macao Daily News, Macau Business Daily newspaper, Macau Business Magazine, Bastille Post, Ponte Final, 21st Century Business Herald, and Breakazine magazine
  • Investigators of consultancy projects commissioned by different Macao S.A.R. Government Departments including the Secretariat of Economy and Finance, the Economic Services, the Gaming Inspection and Coordination Bureau, the Health Bureau, and the Policy Research Office

Professional Qualification

  • Certified Hospitality Educator – Awarded by the American Hotel & Lodging Educational Institute in October 2013

Professional Society Membership

  • Member of the International Council on Hotel, Restaurant, and Institutional Education (ICHRIE)
  • Member of the Tourism Research Information Network (TRINET)
  • Member of International Federation for IT and Travel & Tourism (IFITT)
  • Member of the Macau Association of Economic Science
  • Member of the Macau New Chinese Youth Association
  • Member of the Macau Development and Advancement of Tertiary Education
  • Director, Macao Tertiary Education Workers Interchange and Promotion Association, Macao S.A.R.
  • Standing director of the Macao Wisdom, Humanities, and Politics Association
  • Vice Supervisor General, Macao Tourism and Hospitality Association
  • Member of the Chinese Educators Association of Macau