Research Assistant Professor in Integrated Resort and Tourism Management
- PhD in Business Administration, The Chinese University of Hong Kong, Hong Kong SAR (2022)
- MSc in Advanced Environmental Planning Technologies, The Chinese University of Hong Kong, Hong Kong SAR (2014)
- Bachelor of International Tourism Management, Macau University of Science and Technology, Macao SAR (2011)
- Research Assistant Professor, Faculty of Business Administration, University of Macau (Dec. 2022 – present)
- Teaching Assistant – School of Hotel and Tourism Management, The Chinese University of Hong Kong (Oct. 2017 – Mar. 2022)
- Teaching Assistant (Full time) – School of Hotel and Tourism Management, The Chinese University of Hong Kong (Sep. 2015 – Sep. 2017)
- Junior Research Assistant – Center for Housing Innovations, The Chinese University of Hong Kong (Dec. 2014 – Jul. 2015)
- Hotel Operation Division – MGM Macau (Oct. 2011 – Jul. 2013)
- Quality Service Management (IRTM 3001)
- Direct Marketing and Customer Relationship Management in Integrated Resorts (IRTM 7042)
- Reaching Out Award, HKSAR Government Scholarship (2018)
- Leo Award, MGM Macau (2013)
- Academic Scholarship, China Telecom (Macau) (2009)
- Role Model Gold Award for International Tourism Major, Macau University of Science Technology (2008)
- Service Gold Award for International Tourism Major, Macau University of Science Technology (2007)
- Consumer Psychology of Technology Usage
- Customer Experiences in Service Failure
- Positive Psychology and Tourism
- Consumption and the Self
- Luo, X., Hu, J., Wan, L. C. & Yi, X. (2023). Restriction reduction: The effects of mobility restriction on consumers’ preferences for advertisements of tourism products. Tourism Management, 94, 104638. (ABS4)
- Yi, X., Kim, H., Luo, X. & Wan, L. C. (2022). Visit Intention Via Mobile App Usage in Pandemic Alleviation: Influences of Regulatory Focus and Risk. Journal of Hospitality & Tourism Research, Forthcoming. (ABS2)
- Chan, E. K., Wan, L. C. & Yi, X. (2022). Smart technology vs. embarrassed human: The inhibiting effect of anticipated technology embarrassment. Annals of Tourism Research, 97, 103494. (ABS4)
- Liu, X., Yi, X., & Wan, L. C. (2022). Friendly or competent? The effects of perception of robot appearance and service context on usage intention. Annals of Tourism Research, 92, 103324. (ABS4) (Corresponding Author)
- Liu, X., Wan, L. C., & Yi, X. (2022). Humanoid versus non-humanoid robots: How mortality salience shapes preference for robot services? Annals of Tourism Research, 94, 103383. (ABS4)
- Yu, I. Y., Wan, L. C., & Yi, X. (2021). Managerial response to negative online reviews in the service Industry: A tactic-based and culture-based model. Journal of Global Marketing, 34(3), 238-248. (Corresponding Author)
- Kim, H., Yi, X., Luo, X., & Wan, L. C. (2021). A silver lining of tourism stagnation. Annals of Tourism Research Empirical Insights, 100024.